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A&W Canada

Name: A&W Canada
Address: 2083 Alma St, Vancouver, BC, V6R 4N6, CA
Telephone: (604) 564-2083
Price range: $$$

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3.2 Google Review

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2083 Alma St, Vancouver, British Columbia, V6R 4N6, Canada

(604) 564-2083 aw.ca

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Anita Yu

Mar 28, 2018

I never expected I can receive good service in a fast food restaurant. Bring the food to your table. Showed me how to use the email coupons. Explained the bill for me when I have questions. Good quality of burger. I love spicy food so I love their new Jalapeno burger. Only thing I dislike is the yam fries. Old and oily.

Fearedblessings

Apr 11, 2018

Terrible, just terrible. I would give a half star if I could. I have never had such a bad experience that I ended up writing a review, but here we are. Asking for added cheese and bacon on the chubby chicken seemed like a Fing burden to the till girl, at the lowest level of culinary and an empty store... I swear a fing burden. The line cook then re-opens my chubby chicken and slaps a piece of cheese in the middle as if it was the hardest task of the day. Eventually I get my order and when I get home I realize they gave me old fries, there was no sauce on three chicken wraps and I haven’t even checked the chubby chicken burger. I use to work in culinary arts and worked for some of the top restaurants and top chefs in Canada and started at the bottom bar cooking. I swear at any place, formal or informal, if I ever pulled that I would have had an ear full and possibly fired. The till girl (white with brown hair) and line cook (darker skin, black hair, tall and broad) working tonight displayed disgusting service and cooking skills. It seemed the dish lady that handed me my food was the nicest (darker skin, short)

sphinat

Feb 10, 2018

I received a lot of attitude from Jessica today and it ruined my experience. After seeing my buddy burger come up and sit under the heat lamp while a different staff member took multiple orders, I asked if that was my buddy burger over there and said that given how long the burger had been made, I had been waiting a while for it to actually cross the counter to my hands. Jessica immediately asked how long I had been waiting, to which I could not reply because I was not given a receipt. When I told her I wasn't given a receipt, she said, "Well would you LIKE one?" She missed the point. I said, "No, I'd just like my buddy burger that's been sitting there for several minutes." Meanwhile, the other staff member, who was doing all of the work, determined that it was in fact my burger and proceeded to bag it and give it to me, at which point Jessica said, "Well THERE you go." I found Jessica to be unnecessarily rude and demeaning. She had a righteous attitude that made me feel like I should be grateful to wait not only for my buddy burger to be made, which is totally reasonable, but also for multiple orders to be processed prior to my already prepared order being given to me. It is rare that I leave a review like this and rare that I experience such poor service in a city where people are desperate for money and others would be grateful to have her job. Jessica should have gone back into the staff room she came out of because she wasn't serving any customers at the till and she wasn't fulfilling any orders in the kitchen. She literally came out and sassed me for asking for my food. It was incredible. I will enjoy my A&W food at the UBC location instead of the Alma location from now on because of this incident. I do not pay money for lukewarm food served with a side of rudeness and disrespect.

Randeep Kaur

Jan 23, 2018

Fantastic food and well trained staff.❤☺ Its my second home.🏠

sootchh 1

May 27, 2018

Good service for a fast food joint.

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