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Swiss Chalet Rotisserie & Grill

Swiss Chalet Rotisserie & Grill

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3.5 Google Review
5980 McLaughlin Rd, Mississauga, Ontario, L5R 3X9, Canada
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Apr 26, 2018
I occasionally eat here (at Harveys) and always receive cold left over fries which are dark brown-over fried. This is the only location closer to my work so i still go back here. However today I went in and placed an order for veg burger and fries. I ordered take out and my work is just 3 minutes away from this place. My burger was cold and tasted bland. The fries were like usual cold and left overs so i requested the person to give me fresh fries and i said could wait. I waited there and still got same cold fries. They only put few fresh fries on top to cover. I never complained before but this was just bad. I know for sure I wouldnt go back here again. NO CUSTOMER CARE! Only go here if you want and like to eat cold food.

May 13, 2018
Terrible service. Very disrespectful staff. Could not or would not provide proper seating for 5 on Mother's Day. Went to another location that provided perfect service and meal. Won't go to this location again.

Feb 13, 2018
Food was excellent, service is absolutely terrible. I even over heard another waitress yelling at her co worker the company policy and that she cant be rude to customers. One of the slowest services ive ever had. Also bathrooms are disgusting, the smell is terrible.

Jan 12, 2018
Take out is not great. Drive thru is worse but dining room is good. I have found the quality to be less than it should be with take out. They have forgotten some things from time to time as well. You're better off eating in the restaurant.

Sep 9, 2017
Are you looking for a place that doesn't care about their customers?? Well you're in the right place! :) Why you may ask? Well, while packaging their food, they forget certain things that customers specifically request for such as cutlery (who needs utensils when you can eat with your hand, am I right?), butter for the bread (yes, we all love to eat plain bread by itself), and chocolate topping for the cheesecake (claims they totally delivered this and unless it was invisible, I've never seen it in my life). Also, the gravy that was sent in the bag spilled all over; shows the love and care in their packaging! Upon voicing this concern, manager denies their mistake and refuse to re-deliver or refund. Great place to eat with 0 customer service.

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Opening Hours

Mon:11:30 am - 10 pm
Tue:11:30 am - 10 pm
Wed:11:30 am - 10 pm
Thu:11:30 am - 10 pm
Fri:11:30 am - 10 pm
Sat:11:30 am - 10 pm Today