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Romano's Ristorante

Romano's Ristorante

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4.1 Google Review
1275 Rymal Rd E, Hamilton, Ontario, L8W 3N1, Canada
(905) 387-6041 www.romanosristorante.ca
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Refresh Reviews 4.1


Nov 27, 2018
Terrible service and management! I am writing a review because I have had poor service on 2 separate occasions. We booked a set menu for a large party a few months back, but trying to make reservations was a nightmare. The manager Micheal had to book any parties over 20 people, yet he doesn’t pick up the phone, his mail box is always full, and doesn’t call back, which makes it’s impossible to make reservations for large groups! After going back and forth with staff from the restaurant we booked our party, and decided to try it out since we heard the food was good. Dinner ended up being good, the server was very nice, but they had one server for 25 guests. Definitely should have had another server for the size party. One bad start, ended not so bad. I decided to give them a second chance since we had a pleasant dinner, so I tried to book a work staff party, for over 25 people. I am now dealing with the same nonsense. Can’t book unless it’s with mike, but he doesn’t return calls, or pickup. I’ve called the restaurant twice with no call back. Obviously not going to return, but so disappointing that a great restaurant is so poorly run, with such terrible management.

Dec 16, 2018
Called, emailed, went into the restaurant AND sent a text to the manager as directed by staff to try and book a private function for 50 people. 1 1/2 weeks later no response. Booked elsewhere. You easily lost yourself 5 grand or more between meals and alcohol. Your loss.

Sep 2, 2018
We had an amazing time there. Vanessa was our server and she was excellent. She catered to all our wishes. WE SHOWED UP at 6:45pm and closed the place down and not a peep from them... The food was amazing... The couple that we were with, loved it so much they r going back. Great job guys.. Thanks Vanessa

Jul 25, 2018
My fiance and I came here for dinner for the first time last Thursday. We stood by the door for over 5 minutes waiting to be seated, even though there were plenty of empty tables. A woman told us she would be right with us and was too busy drinking something behind the bar to seat us. Finally a young man came over. Half price appetizers on Thursdays sound great, but not when you wait 40 minutes for them to come out. The spicy calamari and mussels were mediocre. Not much flavour. Another 30 minutes passed before our mains came out, but at least these had some more flavour. Even more frustrating is seeing the kitchen staff just waltzing around so slowly. Our server did not come by our table once to see how our meals were. My fiance had to flag her over to get some water! I will not be returning to this place. Clearly it is poorly managed.

Jan 8, 2019
Tuesday's = Half price bottles of wine Thursday's = Half price appetizers Everyday = GREAT food, large portions and very friendly staff!

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Opening Hours

Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm Today
Fri:11 am - 11 pm
Sat:4 pm - 11 pm