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Harvey's

Harvey's

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3.3 Google Review
101 Dundas St S, Cambridge, Ontario, N1R 8A8, Canada
(519) 624-9595 www.harveys.ca
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Google Reviews

Refresh Reviews 3.3


May 12, 2018
A fine collection of some of the most incompetent fast food staff I have ever seen. It is puzzling how you can wait over 20 minutes, only to be served cold food. The managers will stand there and take your order, completely oblivious to the atrocious customer service experience happening in front of their eyes. I have never seen one actually "manage" anybody, or do anything different from every other worker there. I like Harvey's, but this place is something else. I check in once every 3-4 months, and every single time I leave with a story to tell. I could go on and on, but the point remains the same. Something is wrong with the way this business is being ran, stay away.

Apr 28, 2018
Worst experience of my life and that is an understatement. Ordered through uber eats and was delayed twice while waiting. Once we got our order from the driver we realized it wasn't ours. The driver was confused as it had never happened to him. We were reasonable with him as he couldn't find a complaint section on his app and it wasn't his fault. We took it and decided to drive to harveys/swiss chalet ourselves. This is already worse than getting your order wrong in the drive thru. Went to the location and waited to see a manager. The shift supervisor was helpful but it didn't help the mood this incident put us in. Waited about 20 minutes in there until everything was resolved but while waiting I was totally at a loss of words seeing employees make their own food and even in the swiss chalet kitchen someone eating food while preparing food. Needless to say I will not be coming back here ever. Take caution when ordering through uber eats as you're bound to drive back to this location.

Dec 10, 2017
Wait was insane for takeout food and we were ahead of the worst of the rush. Manager came eventually to help out the order takers but was really needed in the food prep area. They need a better system of ensuring that orders are completed in order they came in. Nothing more annoying then someone leaving with their food including fries when your order is waiting for fries. Food sitting under heat lamps too long is not as hot as it should be.

Nov 2, 2017
I love Harvey's but I will not return to this location. I've tried coming here on weekdays for lunch on two occasions in the last month or so. Both times I had to wait well over 20 minutes for my food and after waiting that long still had cold fries or cold food whilst waiting for fresh fries. They seem to be severely understaffed for the lunch rush. Staff were friendly enough but we're very disorganized. On my most recent and last trip there was a manager present but service was still horrible. Both times here I saw multiple people receive a refund because of their experience.

Dec 27, 2017
Was there today. Burgers dried out. Onion rings burnt. Poutine fries overcooked. Worst thing for me was seeing the girl in the kitchen handle burgers with no gloves and very long finger nails. Disgusting. I wish I had complained then and there.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 10 pm
Sat:11 am - 10 pm Today