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Charcoal Steak House

Charcoal Steak House

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4.4 Google Review
2980 King St E, Kitchener, Ontario, N2A 1A9, Canada
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Google Reviews

Refresh Reviews 4.4


May 27, 2018
What an incredible experience! The Charcoal Steakhouse never disappoints with its elegant atmosphere and excellent menu. We had the pleasure of dealing with Vicky and she is hands down the best waitress we have ever had in all of our dining experiences in the city. She treats you as a best friend and always made sure we had everything we needed. Marvelous job Vicky you are truly a wonderful person and keep up the great work. If I could give 10 stars I would!! The entire staff needs a pat on the back for making this the best experience possible every time we come. Well done!

Apr 28, 2018
1) Service: fine 2) atmosphere: quite good 3) food: very good The New York strip with lobster was very good. The steak had a salted crust and was done to perfection. Served with a peppercorn sauce, it was as I said; very good.The accompanying garlic mashed potatoes were also good as well as the seasonal vegetables. Our waitress was fine. Not quite as good as some of her coworkers, but I wouldn't say bad. She absolutely did not impact our evening in a negative way. The hostess and all floor staff are very courteous and welcoming. The atmosphere is very relaxed with good lighting. Great for intimate dining or with a small group. Even the washroom facilities are fastidiously clean. Charcoal Steakhouse just does everything right. I would recommend, absolutely. There is a reason this restaurant has the reputation it does.

May 23, 2018
Attended a small wedding reception (50 people) had a very secluded and quiet room. Food from appetizers, main course to dessert was fantastic and the portions were almost too much. Staff were excellent.

Apr 1, 2018
I visited this place twice in 2018, even though it's a half-hour drive from my home. The First time it was a wonderful and delicious experience.There were no complaints about food or service. I ordered my favourite french onion soup. It was very tasty. But we had to request paper napkins that weren't readily available. The Second time I was absolutely disappointed with this place. I ordered my beloved French Onion Soup again. It was terrible because it was completely over-salted! Upon our complaint, the manager stepped in and "solved" our problems: he just took our plates to the kitchen and when we got them back... it turned out we got (1) the SAME plates back, (2) the contents were merely diluted (most likely) water, and (3) the contents were barely warm. On top of all that, (4!!!) the soup was still as salted as before. The only positive moment was that manager said it's on the house, including our cocktails. (The paper napkins were not there again!) Unfortunately, I have no desire to go back.

May 27, 2018
They cater some damn good food. I've only been for a private party and it was pretty great. Very nice and cozy atmosphere with top notch food and good service.

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Opening Hours

Mon:4:30 pm - 10 pm
Tue:4:30 pm - 10 pm
Wed:4:30 pm - 10 pm
Thu:4:30 pm - 10 pm
Fri:4:30 pm - 11 pm
Sat:4:30 pm - 11 pm