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Ben Thanh

Ben Thanh

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3.8 Google Review
57 York St, London, Ontario, N6A 1A6, Canada
(519) 438-4888 www.benthanhlondon.com
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Google Reviews

Refresh Reviews 3.8


Mar 12, 2018
Was very disappointed. My husband and I went for my best friends birthday because it was her favourite restaurant. My husband asked for extra chicken. The waitress told us it was 4-5$ for extra chicken. My husband asked if it was a good amount extra and the waitress said yes. We had ordered the same meal but were disappointed to see that his meal with “extra” chicken had no more then my meal. He told the waitress that he shouldn’t have to pay because there was no extra meat in his. She came back and informed us that the manager would not take it off our bill because the kitchen said they put it in. The waitress offered to pay for it but we didn’t think that was fair. When we received the bill the charge was 5.95$. We were very disappointed considering this was a 20$ meal to begin with. We all agreed we would never go back do to the poor customer service.

Apr 21, 2018
Ben thahn is always a good option for lunch when you are in a hurry. The food is always fast and we'll prepared. You also get a fresh pot of tea with your meal, and a vast menu of delicious drinks. Would easily be persuaded to head back

Apr 29, 2018
We just ordered literally the moment they opened in hope that it would be fresh and somewhat quick. Took 50 mins to arrive and was soggier than ever received. Would be a 1 star but I have had good experiences in the past. Not sure why its exceptionally terrible this time.

May 2, 2018
I love the chicken pad thai. It is gluten free and very delicious. However, two orders of chicken pad thai (simply rice noodles, sauce, and lumps of chicken) was $40... I understand with costs of labour rising you need to rise prices of products.. but this was very disappointing.

Mar 25, 2018
I just picked up a shrimp pad Thai. I’ll never go back here - the pad Thai itself was just ok (the noodles really stuck together like it was old, and I only got 3 shrimp) ... but what really bothered me is that the prices here are now insane. This meal was $19.61 !! I was shocked when the lady showed me my bill. There are plenty of other places in London who don’t rip off their patrons charging nearly $20 - before tip - for a regular pad Thai.

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Opening Hours

Tue:11 am - 9:30 pm
Wed:11 am - 9:30 pm
Thu:11 am - 9:30 pm Today
Fri:11 am - 10 pm
Sat:4 pm - 10 pm

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