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McDonald's

McDonald's

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3.3 Google Review
77 Bank St, Ottawa, Ontario, K1P 5N2, Canada
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Refresh Reviews 3.3


May 17, 2018
Been coming to town on May long for an annual tournament that is held in a near by hotel... Being the only late night spot open for quick eats, I really can't complain... But every year it's the same. It's busy, and there's never enough people working. 🤷 Haven't gotten sick yet though, so we still good! 👍 People just have to expect to wait.

Apr 4, 2018
First they tried to give me a bagel that was frozen and then heated in the microwave. Like come on. And that was the manager who told the employee. Then the iced frappe coffee was gross. All sugar and cream and no coffee flavor. Poorly managed and short staffed. Took them 18 min to do my order.

Mar 5, 2018
Usually have no issues, but third time a receipt hasn't printed, so I waited 4 minutes for it to die down and let the "Guest Experience" person know the receipt didn't print and get a huff and an eye roll. Honestly when I worked for McDonalds in 2014/2015 we never did anything like that (at least in view), we sucked it up, dealt with it with a smile on our faces and went on with our day. If it is too much effort to even fake it, or do the job then maybe this employee should look at doing something else. I get he may be a student, but I was working three jobs and volunteering and still managed to keep my annoyance in check. Time to take a look and retrain your employees, especially since at one point there was only one girl making drinks while more people piled in and no one else up front aside from the cashier.

May 22, 2018
Food is good. Service is super slow and chaotic. People pack into a small lobby area and order from awkwardly placed kisoks, and then wait in that same area, impacting McTraffic. Don't spill, as napkins are kept behind the counter and it is nearly impossible to flag someone down to give you another.

May 19, 2018
The chefs at this particular location are exceptional. My mcdouble was cooked to perfection. My fries were crispy and golden. Bon appetit!

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Opening Hours

Mon:4 am - 11 pm
Tue:4 am - 11 pm
Wed:4 am - 11 pm
Thu:4 am - 11 pm
Fri:4 am - 11 pm Today
Sat:4 am - 11 pm