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Thai Express Innes Rd

Thai Express Innes Rd

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2.7 Google Review
3712 Innes Rd, Ottawa, Ontario, K1W 0C8, Canada
(613) 824-5432 www.thaiexpress.ca
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Refresh Reviews 2.7


Feb 21, 2018
Hand hygiene is an issue. I go in and the two staff are sitting there in the dining area..... they get up and serve me.... but no one washes their hands??? The food is really good so I’m (sadly) willing to let that slide.... although they are a bit stingy on the ingredients compared to other locations.

Apr 23, 2018
Horrible service and then I get a raised voice cause you can't keep track of a order number don't waste ur time cause I certainly won't again cheers a#$#@/÷$

Feb 25, 2018
i buy the pad thai from here often but it has now happened for 5th time VERY BAD SERVICE because I asked for VERY SPICY option and they gave me the most mild and bland pad Thai usually they give me a little bit spice but this time no spice I’m absolutely frustrated!! I thought it’s a mistake maybe it’ll happen only once or twice but it’s happened over and over they never make it spicy and they charge so much and are stingy!

Feb 27, 2018
One of the male servers/cook is very rude. Had to tell he need to control himself when interacting with customers. I also asked for beef with fried rice and I don’t recognize the meat they gave me in the dish.

Feb 19, 2018
If only I could give 0 stars. After asking for gluten free pad thai, they then proceeded to put breaded tofu into the dish. They did not bother apologizing and became very defensive on how they wanted me to get more for the money.

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Opening Hours

Mon:11 am - 9 pm
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
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Sat:11 am - 9 pm