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QDOBA Mexican Eats

Name: QDOBA Mexican Eats
Address: 1900 E 85th Ct, Anchorage, AK, 99507, US
Telephone: (907) 336-0393
Price range: $$$

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4.2 Google Review

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1900 E 85th Ct, Anchorage, Alaska, 99507, United States

(907) 336-0393 locations.qdoba.com/us/ak/anchorage/1900-e-85th-ct.html?utm_source=Listings

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Refresh Reviews 4.2

Savannah Henson

Jun 2, 2019

My husband and I love the food, my review is about an employee. First, thank you for accommodating those who donâ€™t consume animal products. However, when I spend my money on food I expect to receive excellent customer service and eat exactly what I enjoy. Tonight at 9:30 my husband and I went to your store and were told our favorite two salsas were not available (mango and corn.) We debated about ordering and during our debate an employee (brunette Caucasian female) sarcastically mocked, â€œOh no itâ€™s not a burrito without corn salsa.â€ Neither I or my husband responded and we decided to order, while ordering I noticed my burrito wasnâ€™t as full as usual because I didnâ€™t have my two favorite salsas available. I proceeded to jokingly tell the girl who was preparing my burrito that I would like plenty of guacamole. Her response was â€œtwo scoops is enough.â€ She didnâ€™t ask if it was enough, she didnâ€™t inform me I had a choice in ordering more scoops for an additional charge, she told me what was enough for me. When it came to check out she also neglected to give us a receipt, she swiftly checked us out and basically forced out the words have a nice night. At no time did my husband and I give your employee an attitude. We would appreciate it if you would inform your employees what decent customer service is.

Kel Cacti

Jul 7, 2019

I love Qdobas, but this one has such a high turn around rate in employees (it's always a brand new frustrated and confused teenager that doesn't know how to make a knockout taco) that the customer service has gone down so much that I can't justify returning. It's always in the evening that I go, maybe the evening/closing manager needs to pay closer attention to the lack of quality customer service and food that each client is getting. Embarrassing.

Elizabeth Sakeagak

May 29, 2019

Healthier fast food than McDonalds or Taco Bell. Fresh vegetables, brown rice, black beans and heaps of meat! Great choice if you need to eat fast. The Diamond location has been consistent and great service!

Mikayla Baggett

Jul 30, 2019

This was my go to location because it was so close to my house, but Iâ€™ll drive somewhere else for better service and a cheaper burrito. The last three times I went in here, Iâ€™ve seen one particular employee be rude and unprofessional in front of customers. One time I came up to the counter (I was the only one in line besides he girl cashing someone out) and the other two employees (one I believe her name is Demerie) were standing there having a pretty personal conversation that doesnâ€™t need to be overheard by customers. They continued for probably 20-30 seconds until their conversation was done, then they asked what I wanted. Which made me feel very awkward and uncomfortable. The girl continued to try to talk to her coworker about other things and would ask me what I wanted (what type of meat, rice, beans, etc) and she had to re-ask me for each item because she was so focused on what they were talking about. I was angry, but Iâ€™m not a confrontational person, so I paid for my food and left. Since then, I have seen this particular employee, Demerie, be rude and very short with other customers in her line. Almost as if she doesnâ€™t want the paying customers to be there. Just today, she started talking about some customer that came in and complained to her, and said â€œshe was mean to herâ€, which I do not deny happened. Again, another uneccessary and unprofessional conversation to have in front of your customers. 1 star is only for the size of the burrito.

Gene Okitkun

Jun 22, 2019

A well qualified possible employee applied there and didn't receive a call. So shove your dog food where the sun don't shine and age that and eat it

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Opening Hours

Mon:10 am - 10 pm

Tue:10 am - 10 pm Today

Wed:10 am - 10 pm

Thu:10 am - 10 pm

Fri:10 am - 10 pm

Sat:10 am - 10 pm