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Keegan's Grill

Keegan's Grill

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4.3 Google Review
1095 W Queen Creek Rd ## 1, Chandler, Arizona, 85248, United States
(480) 814-0003 www.keegansgrill.com
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Google Reviews

Refresh Reviews 4.3


May 14, 2018
Awesome fish and chips. Great place, friendly staff. We were seated quickly and the menu was easy to read and choose from. They have outdoor seating as well with misters. Definitely recommend.

Apr 10, 2018
One of my favorite places to have a casual sit-down dinner and a nice atmosphere. Everything tastes great and the prices are reasonable. Wish they would bring the seared tuna back on the menu

Mar 8, 2018
Amazing food and drinks!!! Awesome atmosphere. Friendly staff. My favorite go to restaurant in Chandler. Never disappointed. Wish I had one here in SF. Miss that place!!

May 20, 2018
Ribs were tough and dry. So tough that I had to spit it out. I have never had worse ribs but the whole meal was rather sad-even the broccoli looked brown and old and tasted as much. The cheddar baked potato was like frozen hash browns drowned in watered down Betty Crocker Au Gratin sauce. For dessert, my 17 yr old orders the Keezookie-which as described sounded delicious, but when it came it was just a blob of uncooked dough in a container and some freezer burned vanilla ice cream that even fudge couldn't disguise. Called the restaurant to let manager named Jacob know how unappealing my meal was-he got very defensive and started telling me I must be wrong because they've been in business 25 years & he sells a lot. Very poor manager as he should have certainly not be the one to escalate a situation but rather deescalate situations. Jacob then hung up on me as his next example of a proper manager. As manager, you have to be able to take the heat but clearly Jacob is to thin skinned & chooses his own ego over keeping customers. I wouldn't even give the rating of 1 if I had a choice of less. RE: Owner's Reply I feel so sorry that you are so immature in dealing with any criticism of your restaurant because every negative experience reported from google to yelp, is met with a hostile and defensive response or mostly you don't bother. I advise patrons to scroll through reviews. If you have no problems then why do you never treat 1 customer who had an unpleasant experience with anything but hostility? You should take it and make yourself better-it's called feedback! Life isn't always good and neither are all of your meals or reviews. I had to write a long review describing my experience because your manager wouldn't listen for 12 seconds and immediately hung up on me and I had no contact with anyone in your restaurant so I don't know who you could've talked to unless Jacob is your only employee. I simply informed him that it was not satisfactory. I didn't raise my voice, didn't ask for money back--nothing. In fact, your manager who heard not what was being said but just heard a complaint screamed, "I'll refund your meal" and hung up on me. I was never refunded. Now, I am a professional and if I was the manager, I simply would have said, "I am sorry you didn't enjoy your meal as our food is usually always excellent but maybe you got a rare tough one. May I comp a dessert for you? I hope you'll try us again". HUH, imagine how nice and simple that would have been!

Jan 26, 2018
Came in for lunch, was greeted warmly and promptly seated. They weren't busy and everything was perfect. 20 different beers on tap, and the food came quick. Excellent experience.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm Today
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm