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Serrano's Mexican Food Restaurants

Serrano's Mexican Food Restaurants

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4.0 Google Review
1964 E McKellips Rd, Mesa, Arizona, 85203, United States
(480) 649-3503 www.serranosaz.com
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Google Reviews

Refresh Reviews 4.0


Apr 11, 2018
We came with a very large group and placed a reservation a day in advance. The table was ready to go right at our specified time. Our servers were both very kind and quick. The beans/salsa/chips took a little while to come out, and they ran out of milk. The facility itself needs some maintenance (recessed lighting was not flush, an exit sign was hanging by a thread) but the tables and restrooms were clean. The food was also delicious.

Apr 28, 2018
This place has really gone down hill. Service is horrid, prices are outrageous for the so-so quality food. The salsa bowls have shrunk and it takes ages for them to be filled again, even if you ask multiple times. Servers are indifferent at best and flat out rude at worst. Our server was arrogant and dismissive. Quoted the wrong price for an item then tried to intimidate and make me feel bad when I asked about it. Don't appreciate being made to feel like I am bothering them for asking them to do their job. Food is not worth the disrespect. Used to come here every week but I will NOT be back again.

May 6, 2018
Food was delicious and the manager, Amanda was outstanding! We will definitely be back and hope it's during Amanda's shift. She was so fun and attentive and really made our experience better than we could have hoped for!

May 3, 2018
Last night was our second time coming and second time having great service! Karin was quick with a smile, efficient and made my margarita platter like the picture (it was a little pricey, but tasty)! We were offered a sample of a new choritzo cheese dip and the flavors worked really well together! My husband and I will be back third time!

Jan 28, 2018
We have been here a couple of times, and everything had been good. Went last week and took some friends that had never been. The service was bad, very embarrassed for taking someone new and telling them how good it is. We waited for a hour for our dinner to be served ! Waiter checked on our order twice, said it was coming up. The food was warm at best. It will be awhile before coming back if we do at all !

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Opening Hours

Mon:11 am - 9 pm Open Today
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 10 pm
Sat:11 am - 10 pm