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Fresca's Mexican Grill

Fresca's Mexican Grill

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3.1 Google Review
4250 W Anthem Way ## F70, Phoenix, Arizona, 85086, United States
(623) 465-0983 www.frescas.com
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Refresh Reviews 3.1


May 21, 2018
Worst customer service I have ever experienced!! More like it's non existent here. Specially a young white kid (didn't catch his name) he wears glasses and has tons of acne. Anyway he didn't even say hello, how can I help you? I had to start ordering so he could acknowledge me. The whole order was a mess he didn't get it right and when I tried saying it again he kept adding to it and trying to charge additional items until I got very frustrated and not once did he apologize or try to make things better he just stared at me like I was wasting his time or something. I asked if there was a manager and instead of saying " No, I'm sorry is there anything I can do?" ( like a normal person) he just said "nope" and had an attitude! No one was behind me, long story short I decided to cancel my order but he had already ran my card so another young girl came out to "refund" me the money and said it would go back to my card in 2 days. It has been about 10 days and no money! Honestly I don't think she did anything but I don't feel like fighting them about it. My point is their customer service or even decent human courtesy is horrible and they seemed like they rather loose customers than god forbid be nice!! If I could leave 0 stars, I would!!

May 4, 2017
I work at the outlets and it was my first time trying there #7 , it's a burrito with rice and chips on the side. The staff is amazing and they keep up their food stations. Every time I walk by I see them moping the floors cleaning the counters cleaning the food stations and it makes me want to keep going back because I know the food will be delicious ever time and I'll never find anything weird in my food. Oh and the staff is always so sweet and so happy.

Jan 19, 2017
Amazing tacos. Had a beef taco and a fish taco for $4.50. Both were decent size and SO GOOD

Dec 11, 2016
THE WORST steak fajitas I have ever eaten! The steak was actually dry ground beef, the rice had an horrible after taste, it was not even grilled!! And it was not even a crowded. Don't waste your money for on this place. I know I won't!

Dec 10, 2016
Good food, fair prices and awesome staff

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Opening Hours

Mon:10 am - 8 pm Today
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 8 pm