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Jade Palace

Jade Palace

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4.1 Google Review
8876 E Pinnacle Peak Rd, Scottsdale, Arizona, 85255, United States
(480) 585-6630 jadepalacescottsdale.com
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Refresh Reviews 4.1


Apr 23, 2018
Customer service 101. When a customer spends good money at your restaurant for take out and you fail to include the rice with the meal you don’t take an argumentative tone on the phone and deny the mistake. Do customers routinely try to deceive you for loads of extra rice or are you just blind to customer service. I even tipped your hostess for the order. No one likes having to drive back to a restaurant when a mistake is made with an order but a forgivable human error becomes truly offensive when you deny your mistake and imply that we, your customers, are the ones either in error or have some ulterior motive like theft. Try using the golden rule. Rice costs pennies, good customers are priceless.

May 20, 2018
The best Chinese place I have been to in the area. Always great service, delicious food, and the best lemon drop martini

Mar 26, 2018
The service is almost always slow It seems the kitchen gives priority to their takeout customers rather than timely serve their in-house customers. The food is very good however when it finally arrives.

May 8, 2018
Great dining experience! 👍

Dec 17, 2017
Went for dinner on Saturday evening, 12/16 with my wife and 2 friends. I ordered the Kung Pao Chicken...Forgetting the price-tag of 16.95 for the dish...I have to say that this was not good. The chicken that was used in my dish was complete garbage.Thin pieces that tasted like fatty pieces but not much salt

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Opening Hours

Mon:11 am - 9 pm Today
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 10 pm
Sat:12 pm - 10 pm