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The Cheesecake Factory

The Cheesecake Factory

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4.3 Google Review
15230 N Scottsdale Rd, Scottsdale, Arizona, 85254, United States
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Google Reviews

Refresh Reviews 4.3


May 10, 2018
Went here with a group of 6 or 8 friends for dinner with no reservation. They were able to get us a table right away with little to no wait time. The wait staff was friendly and fast. Plus the food and cocktails were delicious! Would love to go back!

Mar 1, 2018
Cheesecake Factory doesn’t disappoint. The waitress was quirky and fun. The food came out semi fast tasted as it should. We were seated quickly but it was a Wednesday at 3pm so hat was expected. Only issue was the long wait to get my card back to sign out. We watched as our waitress talked with another coworker and we had another engagement to attend.

Mar 14, 2018
Yeah it's a chain, but who cares? They do what they do very well. The food is quality despite the huge assortment of menu items available. The cocktails are pretty decent too, not high end, but Cheesecake Factory doesn't pretend to be that. The service is always quality and I have not had a bad experience here yet. The only downside is the long wait to get in here on weekends.

May 9, 2018
All these years I thought this place served nothing but cheesecake... Food was very good, deserts were way too big, but maybe that's a plus for some. If I'm near one and looking for food, I'd probably stop again, but only with a larger group (it's way too loud and active for a couple IMO).

Jan 14, 2018
Waitress took my money ($40) off table when she was packaging up leftovers. She even said she saw the money there. But in the end she said she didn’t take it and I had to dish out another $40 to pay for my meal. So it cost me $80 for a Cuban sandwich and a Long Island Iced Tea. When I called to explain and talked to General Manager she said they wouldn’t do anything for me because they didn’t get my money. Only way I will get my money back is if waitress wants to pay me back out of her own pocket. Horrible customer service Cheesecake Factory. You made thousands of dollars last night and couldn’t even offer me a gift certificate for your waitresses error. Shame on you. So greedy. I will never come to your restaurant again and hope others who read this won’t come either.

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Opening Hours

Mon:11 am - 11 pm Today
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Thu:11 am - 11 pm
Sat:10 am - 12 am