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Subway
Rating
Eek! Methinks not.
Went in this morning and let me just say, what a bad way to start the morning! All I wanted was a sandwich for my daughter and I before going into work. The lady working behind the counter had the worst attitude ever! Not only did she have a bad attitude with making our sandwiches, when I wanted to use a buy one get one free coupon, she said it was invalid. And this wasn't the first time she had turned away one of my coupons. After trying to figure out a way for her to actually ring me up and see how I could use the coupon, I asked for her to put our sandwiches in two separate bags. Well, I'm not sure if she heard me but after handing me the one bag with both sandwiches in it, she proceeded to walk away towards the back and not say anything. I had to say excuse me for her to comeback out and give me a second bag. At this point, I was fed up with her attitude and lack of customer service. After requesting her name, she responded with " I don't have to give you my name" so then I asked for the owner's name and she responded with " I don't have to give you their name either" excuse me but as a customer I feel we have every right to know the employee's name or store owner's name after an experience like this. She finally responded with claiming that she was the manager and her name is "Raylene." I can't believe a "manager" would ever treat a paying customer the way she treated us. I just have to say that she lacks customer service and managerial skills. If she really is the manager the owner should consider hiring someone who is friendlier, enjoys their job and knows how to treat customers.
