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IHOP

Name: IHOP
Address: 4501 E Cactus Rd, Phoenix, AZ, 85032, US
Telephone: (602) 765-1430
Price range: $$$

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3.8 Google Review

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4501 E Cactus Rd, Phoenix, Arizona, 85032, United States

(602) 765-1430 restaurants.ihop.com/az/phoenix/1516/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places

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Refresh Reviews 3.8

Misty Morgan

Mar 12, 2018

Fast seating available during brunch Sunday. I was not expecting to have a table in under 3 minutes, so that started things off the best possible way. Our service was cheerful and offered us some of her favorite menu items to consider trying if we felt adventurous. Continue to have prompt service and drink refills at table before we ever needed to ask for it. Only issue i had during my time to IHOP was the confusion on paying my check to the register person located in the lobby area near the entrance doors. Lots of standing groups of people and employees all chatting and crowding up the lobby , making it challenging to figure out if they had a line to pay or what i needed to do so i could get to the register. No attention to keep order by the cashier or even interested to find out if anyone was trying to pay their check before leaving. That surprised me considering how well our experience had been up to that point. If i had not insisted on living an honest and moral life, i could understand how walking out without paying might happen here. I'm sure it is quite a loss each quarter if you asked the book keeper. Maybe IHOP should update their options on taking payments so the guests leave happy and the loss from walk-outs reduce greatly. Technology has found so many ways to make it easy for us to spend our money. Maybe if we could pay at our table on a self-use terminal, like at the gas pump, then it i could leave this review 5 stars instead of 4.

PNSNVY

May 7, 2018

Not a bad place to pop in and get a quick breakfast or even a late one. Coffee is pretty decent and over the years their menu has really gotten better. Granted it was 2 am and I was hungry but still! I would definitely go again.

Jason Walls

Mar 23, 2018

The food was decent. Exactly what you can expect from a franchise breakfast joint. Service was friendly, but slow, likely because of the foot traffic within the restaurant. It is set up in a bit of a busy intersection, so traffic may be a factor if you're trying to get there in a timely fashion. Restaurant was kept clean and sanitary, even the bathrooms. All in all, it's a good choice for a Sunday morning out if you don't feel like getting fancy and paying a lot.

Jeff Kastner

Apr 3, 2018

Ate here after a theater date one evening when nothing else was open. Have to admit the food was a lot better than we had expected. Would definitely return, even if other places are open!

Dax Combe

May 14, 2018

Long waits. Food quality has been going down over the last couple of years. Last visit I had the food was bad enough I will not be going back.

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