Denny's - Restaurant - Phoenix, AZ - VerView
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Denny's

Denny's

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3.9 Google Review
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4121 W Anthem Way, Phoenix, Arizona, 85086, United States
(623) 551-2704 locations.dennys.com/AZ/ANTHEM/247796?utm_source=yext&utm_medium=local-listing&utm_campaign=yext-listing
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Google Reviews

Refresh Reviews 3.9
Mar 18, 2018
Severely understaffed and slow service. We counted 7 tables open that had a seating capacity of at least 30. There were 14 people waiting for tables for over 20 minutes and the guy up front was extremely slow and not prioritizing any of his tasks, just going with whatever was in front of him. As such, people wanting to pay (and therefore open up more tables) were forced to stand in the mass of people waiting to be seated. This snowballed for about 15 minutes until there was shoving from people trying to get their bills paid. The attitude of the staff was very lazy and slightly rude, even getting snippy with customers trying to pay. I honestly would've been rude back and only paid my bill to the cent with no tip. Fortunately for them that gentleman was nicer. Either way, we walked out before being seated and will not be back. If you don't want customers that is exactly what you'll get.
Mar 25, 2018
We got seated right away but we're never acknowledged by our server until I asked for the manager for drinks after 10 minutes. She never apologized but did say "I had a large party". She did however have time to clear 2 tables before taking our order. Twenty five minutes later, we got our food but no refills were offered. I understand it's a Sunday morning but being busy but courteous goes a long way. Won't be stopping here again!
Mar 26, 2018
Not my best experience at this Denny's. Wrong drink orders to start. Then had to ask for silverware, after the food arrived. I ordered a medium cooked steak. It was more than well done. My friend ordered the tilapia. The serving was half the size of past orders. Plus the potatoes were slopped on top of the fish. One child ordered dipping vegetables and wasn't told till they were served that they were out of some vegetables so he only got cucumbers and cherry tomatoes. Granted they offered a new side dish, so the kid asked for macaroni and cheese. When it came out it looked like it was made right from a box of Kraft macaroni and cheese. Plus the waiter had to be reminded to get the macaroni and cheese. Overall a disappointing experience when compared to past visits.
May 3, 2018
Pretty good if your on the go with your family and need to get a quick eat
Mar 5, 2018
This was a very welcoming Dennys, and the food was really good with great and quick service. I definitely give this place 2 thumbs up.

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