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Panda Express

Panda Express

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3.1 Google Review
7510 W. Thomas Road, Phoenix, Arizona, 85033, United States
(623) 848-3800 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.1


Apr 26, 2018
If i could give them negative I would. Horribly rude staff. Unfriendly when I walked in. So from the start it was not good. I just wanted a small side of rice for my little child and they would not sell it to me. I was already getting an entree (3 item plate) just needed the small rice. They are already kinda of expensive to eat at normally ( the chain in general). I have done this at other locations and never have had an issue. I guess I will just go to other locations from now on. Now this was just my personal experience. Maybe it was just the staff this day but very disappointed.

Mar 27, 2018
I came today during lunch hour and purchased a chicken teriyaki bowl. I went back to work and started to eat it when I realized there was a foreign object in my food. It is hard, shiny and looks to be metallic. I called the restaurant and Odette says the Manager is out and won't return until tomorrow. I asked for the person in charge and was told she's at lunch. After work I returned with the rest of the bowl and Odette asked if I wanted my meal to be replaced. (As if I'd return) I said I'd like my money back instead. Karen, the acting supervisor returned the purchase of the bowl only. Restaurant employees lack customer service skills. They didn't try hard enough to retain my business. I work near this restaurant along with 50 other employees.

May 19, 2018
Witnessed the cook pick food out of the fryer with his bear hands and eat it. The restaurant didn’t have any of the main dishes ready to serve. Multiple customers were waiting for their food to be cooked. Didn’t seem as though management had a grip on their employees

Mar 25, 2018
Unlike other Panda Express’ in the area, the portion sizes were phenomenal! I would like to also point out the friendly service and environment... ultimately fantastic service.

May 20, 2018
I had such a horrible experience in this location. Employees were extremely slow, and highly disorganized. Literally the people behind me got there food first. I had one ate the the people behind me had 3. How do I get my food after them and they gave me a little bit of food compared to everyone else. It time me 25 minutes for me to get my food.

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Opening Hours

Mon:9:30 am - 10 pm
Tue:9:30 am - 10 pm
Wed:9:30 am - 10 pm
Thu:9:30 am - 10 pm
Fri:9:30 am - 10:30 pm
Sat:9:30 am - 10:30 pm