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El Pollo Loco

El Pollo Loco

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4.0 Google Review
5009 W McDowell Rd, Phoenix, Arizona, 85035, United States
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Refresh Reviews 4.0


May 11, 2018
They are always really nice and your food is made to order. They serve very good chicken. I would give them 5 stars but they need to keep the salsa bar fresh as well. Kuddos!

Apr 14, 2018
The place was nice and clean but the chicken was dry dry dry. I don't remember the chicken being so dry the first time I ever ate at El Pollo Loco. The food there would be great if it just wasn't so dry the beans and the rice or great I like the tortillas and I like the salad bowls. All the food here is really good its just that the chicken is dry.

Apr 11, 2018
We don't have a El Pollo Loco in Alaska so to eat delicious Mexican fried chicken in Arizona was awesome. They should open one in Alaska. It would do really good.

Apr 8, 2018
Never again. They screwed up my order, I called to speak to the manager was given to some man called Eduardo was told that I could come back and get a meal within the next month, I go in and am told no one by that name works there but the manager did the right thing and honored my side of the story. I still need to make a complaint to corporate. They kept the receipt but I took a photo. The store gets 2 stars only because of the manager. They don't keep their salsa bar stocked or very clean.

May 11, 2018
I like the fact that they offer very healthy options. The food also tastes very good.

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Opening Hours

Mon:9:30 am - 11 pm
Tue:9:30 am - 11 pm
Wed:9:30 am - 11 pm
Thu:9:30 am - 11 pm
Fri:9:30 am - 11 pm
Sat:9:30 am - 11 pm