Get to the top of the directory by claiming your business!
El Pollo Loco

El Pollo Loco

Claim Business
3.7 Google Review
4102 E Thomas Rd, Phoenix, Arizona, 85018, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.7


Jan 2, 2018
This is by far the worst location of any big chain restaurant that I’ve ever had the misfortune of going to! I always end up waiting for at least 4 to 5 minuets for service when I go inside, and of course I mean I’m waiting 4 to 5 minuets when no one else is in line but me. They’ll ether not acknowledge my presence and carry on their conversations or they keep cleaning up the dining area and won’t even be bothered with taking my order until they feel like it. Until it’s convenient for them to do so as supposed to stopping what they were doing and taking care of their customers. I mean that’s what customer service is all about right? I rarely go here and the only reason that I do go here at all is because it’s so close to where I work. But tonight was the worst transgression in all of El Pollo Loco history! These idiots actually made me a double chicken bowl without any chicken!!! Can you believe that!!!! How stupid can you really be?!!! I know you work at a fast food place so everyone already has low expectations of you, but that doesn’t mean you have to prove them right time and time again :/

May 27, 2018
Service was good, friendly. But I had a chicken bowl and I think the advacado was going bad. Sick for 2 days afterward. Just don't order anything with advacado and ypu shpuld be good.

Apr 19, 2018
I want to love this place but always so inconsistent. Sometimes great. Sometimes meh.

Mar 16, 2018
Other locations have been much nicer. Also didn't like the fact that they wanted to charge extra for creamy cilantro sauce 👎

Apr 19, 2018
Good service much better than average food

INDUSTRY BLOGS

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history, tradition,...

Smithville Whiskey

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Mistico Costa Rica Beachfront Community Investment

The evolution of real estate investing has shifted dramatically over the past decade. Today’s investors are not simply purchasing property—they are buying into lifestyle ecosystems....

Kindred Consulting C.R.

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

When to choose custom website development over a template website solution

#custom web development template web development

Your website is the first look into your business. It is a digital window into your brand and your services. As such deciding on which website solution is best for you a custom...

iOPW

Safe Real Estate Investments in Costa Rica for Foreigners

Safety is one of the most critical considerations for international real estate investors—and Costa Rica consistently ranks among the safest and most transparent markets in Latin...

Kindred Consulting C.R.


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm