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SUBWAY®Restaurants

Name: SUBWAY®Restaurants
Address: 8140 S Houghton Rd, Tucson, AZ, 85747, US
Telephone: (520) 574-0547
Price range: $$$

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3.1 Google Review

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8140 S Houghton Rd #100, Tucson, Arizona, 85747, United States

(520) 574-0547 www.subway.com

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Wanda Vinson

Mar 31, 2018

Yesterday around 1:50 pm my husband and I stopped by to purchase sandwiches for us and our boys. When we first walked in, there was a customer with a cane informing a younger female employee (manager on duty?) who had an accent; that bathroom wasn't working. The employee with accent was rude/dismissive to the customer and commented that "there was a sign, they're both not working". The customer said there was no sign on the one toilet and that she was just informing them. The employee with the accent just replied that "they're not working" and the "guy had been called" to fix them. The customer with the cane walked our seemingly irritated. My husband and I were helped by an older female employee who began making our sandwhiches. The employee with the accent did not assist the older female employee by putting on the sandwhich toppings (which I have experienced at other subway locations) instead she began reaching over the older employee; filling already full toppings bins and reaching over our open sandwhiches laying to be completed on the prep counter!!! It took the older lady 20 minutes to make our sandwhiches by herself. The employee with the accent didnt offer to help the older employee even when she asked how to make a new wrap!!! As the older employee finally finished our order another couple walked in and employee with the accent helped them. We purchased sandwhiches for 4 people the order totalled $33. We will not return to Subway again. I hope someone trains the employee who seemed to be in charge on how to provide good customer service! So disappointed!!

Marrie Hayton

Nov 2, 2017

I have never been treated so rudely. I checked the website before going in. Closing time 10:00 pm. Arrived at the resuraunt at 8:50. Upon entering the establishment we were greeted rudely. While making our sandwiches Erica left and went to the back several times. While eating, the staff locked the bathrooms and tore the soda fountains apart for cleaning. Cabinet doors were bring slammed, and thing thrown around in the backroom. Only half finished with our meal we decided to leave. We asked for the managers phone number and Erica (staff) told us that they closed at 9:00. She also said that she had bagged our food to go and that we should have left. At no time were we told they were closed and we needed to leave. They finally gave us the managers phone number (if it is the managers number) and was told"Go ahead and call nobody cares". We were treated badly after spending over $60.00 in this establishment. Will we go back to subway? Probably not!

Eric Oram

Dec 4, 2017

Ppl were polite and attentive food was grt and store was clean couldent ask for more.

Faye S

Oct 6, 2017

Watch your money, I only had a 20 dollar bill, my sandwich was less than $10. The guy gave me change back for a $10. I told him I gave him a $20, he insisted there was no 20 dollar bill in his till. Only he and one other woman working and no other customers, I felt like they were working a scam. I'll never go back because of that. Doesn't deserve even one star.

Amy Kreyling

Sep 20, 2017

Good sandwiches. The employees are friendly. My kids love to eat here.

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Opening Hours

Mon:7 am - 9 pm

Tue:7 am - 9 pm

Wed:7 am - 9 pm

Thu:7 am - 10 pm

Fri:7 am - 10 pm

Sat:8 am - 9 pm

SUBWAY®Restaurants

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