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El Pollo Loco

El Pollo Loco

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3.7 Google Review
8245 E Santa Ana Canyon Rd, Anaheim, California, 92808, United States
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Refresh Reviews 3.7


Apr 8, 2018
Went here and ordered a couple things and asked for a side of rice. I get my bag and I didn’t get the rice. I looked on my receipt and the lady didn’t write it down. Second time I came here, asked for a 3 pc and got a 2 pc instead. Everyone is nice they just don’t listen and never get anything right.

Mar 5, 2018
The chicken is delicious. The location on Santa Ana Canyon Rd in Anaheim Hills is always a little cold inside. They don't keep up on cleaning the tables. But if you ask they are happy to clean a table for you.

May 3, 2018
Clean, Good Location , Great Staff and fast with Best Quality Food compare to other El Pollo Loco's.

Apr 16, 2018
Horrible drive thru service, I had to yell hello! after several moments, of waiting for someone to take my order. There was a hand written sign on the drive thru speaker that said they were put of lettuce. How is that possible? There is a market across the street. I ordered a chipotle chicken burrito and when I took my first bite it was all cold sour cream and sauce. Not well mixed. Very disappointing. 8:30pm on Sunday night.

Feb 9, 2018
They don't even deserve 1 star. Took 13 minutes to take my order when only 2 cars were ahead of me. Then took my order and by the time I got to the window he had it wrong. I repeated order and he still got it wrong. To top it off he screwed up my change but I was so frustrated that I left. After driving away I realized my order was completely wrong, and for the first time ever I actually drove back and asked for my money back. YMMV but for me this place sucked and no way that I just happened to be the one to get the worst service ever.

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm Today