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Carl's Jr.

Carl's Jr.

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3.1 Google Review
1487 E H St, Chula Vista, California, 91910, United States
(619) 482-2210 www.carlsjr.com
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Refresh Reviews 3.1


Mar 12, 2018
This Carl's Jr is the worst location in Chula Vista. I rather drive to the Olympic parkway Carl's Jr even if it's a farther drive. Tonight I ordered 4 combos and when they asked me at the speaker box if I wanted sauces I said just ranch please. The guy said okay. And when I pulled up to the window to pay I asked for enough ranch for all my combos and the girl said they don't have ranch. Like what? The guy at the speaker box did not tell me they did not have ranch when I asked for it. Then she offered barbecue, buffalo, and some other sauce instead. I said all 3 and she said She can only give me 2. I said that's fine I'l take barbecue, buffalo and ketchup please. She then said of course! They didn't have my food ready so they had me park to the side. Once I got my food I checked it and it seemed like all the food was there. I get home and they didn't even give us the barbecue, ketchup or buffalo sauce we asked for! And they barely gave me fries 😠And turns out they did have ranch! They put 2 cups of ranch in my box that I ordered. I just don't understand why they lied that they didn't have ranch when they did. Bad customer service in general. They clearly don't pay attention. This is not the first time I have had a bad experience at this location. The other time the girl at the register was rude when receiving my payment and giving me my food. Like seriously what is their problem? I just want to get what I'm paying for.

Feb 13, 2018
The customer service was terrific and the food is always good. Fresh and cooked as ordered. Thanks for a great dinner

May 20, 2018
Don't order a $5 menu item. The other stuff is better.

Mar 7, 2018
Ordered a salad and the lettuce served were the leftovers. No greens, all yellow lettuce. So disappointed.

Mar 13, 2018
I think is not the best burger that you can find but is enough for the price. Really cheap just with 5 bucks you can have a big meal

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Opening Hours

Mon:6 am - 11 pm
Tue:6 am - 11 pm
Wed:6 am - 11 pm
Thu:6 am - 11 pm
Fri:6 am - 11 pm
Sat:6 am - 11 pm Open Today