Chili's Grill & Bar - Restaurant - Chula Vista, CA - VerView
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Chili's Grill & Bar

Chili's Grill & Bar

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3.9 Google Review
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2015 Birch Rd #ste 2400, Chula Vista, California, 91915, United States
(619) 482-5551 www.chilis.com/locations/us/ca/chula-vista/otay-ranch/?utm_source=gpo&utm_medium=local&utm_campaign=gmb
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Google Reviews

Refresh Reviews 3.9
May 9, 2018
Usually have good service, but not this time... My wife and I went out for dinner. Out was after 9pm, you can see per my pictures there was no one there. We were sat by the bar. Our server was no where to be seen. Twice I got up and walked over to the bar tho have my drink refilled. The second time I found my server in a booth by himself eating his meal. I asked him if there was anyone else that could help me since he was at lunch.... He didn't like that...
May 17, 2018
While waiting for our meals that did not come out. Our waiter and store hostess were in plain view acting out passionately. Brought to store manager. He said he knew the 2 I was referring g to. Still no dinner for my wife. They forgot to put order in. We received no comp, no nothing g. Paid bill and left. Not happy and what used to be a good place to dine was disappointing
Apr 21, 2018
Two stars are generous of me. I have only been to this location twice, and the food was good, but the service is terrible!!! It’s slow, the one middle aged female server I’ve had both times is gruff, unfriendly, not helpful, and she took forever to bring the bill when I went in February. Then we had to flag her down for the bill. Flag her down to pay the bill. Flag her down a third time when she gave us the wrong change. And it was not busy when we went. It was 11:30 on a Wednesday afternoon. Chili’s Otay Ranch, you need to get your act together.
May 12, 2018
The service was extremely slow and when we finally got our food, it was cold and my drink tasted like someone urinated in my strawberry lemonade. I'm not certain if this was because racism, due to certain members of our dining party being black, but we will never return to this particular location ever again.
Apr 23, 2018
Hadn't eaten here for awhile , love their food and the place was clean with very quick service and not super busy

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Opening Hours

Mon:11 am - 10:30 pm
Tue:11 am - 10:30 pm
Wed:11 am - 10:30 pm
Thu:11 am - 10:30 pm
Fri:11 am - 11:30 pm
Sat:11 am - 11:30 pm Today