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Pizza Hut

Name: Pizza Hut
Address: 1480 Eastlake Pkwy, Chula Vista, CA, 91915, US
Telephone: (619) 397-4400
Price range: $$$

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1480 Eastlake Pkwy ##908, Chula Vista, California, 91915, United States

(619) 397-4400 www.pizzahut.com

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Amber Clark

Jan 24, 2018

If I could give zero stars I would. By far the worst customer service I’ve experienced in my life. My friend and I placed two separate orders for the same address for dinner. My order was placed at 4:54 PM with an estimated delivery time for 5:41PM. I received a text message at 5:41 saying my order was on the way. At 6:20 I received a phone call asking if I had placed an order because they thought it was a prank (really?? You could have called when both orders were placed at 4:54 not an hour and a half later). I replied with yes and that I had now been waiting for 40 minutes for our delivery. The lady that I was speaking with then apologized stating that they are short staffed. I asked how much longer we would be waiting and was told to hold. After she returned to the phone she then said that the driver attempted to deliver and had knocked on the door. I told her that wasn’t true because we were by the door from the time I received the text notifying me that the delivery was on the way and was still currently by the door. She then said that the driver had actually rang the door bell and nobody answered. I once again called her out that the statement was untrue because I was home. She then told me that they’d need to remake our orders to be delivered. I told her to cancel my order and refund my money because I had 6 hungry kids now waiting for 2 hours for dinner. I will never order from this location again.

Janie Noriega

Feb 15, 2018

WORST CUSTOMER SERVICE EVER! If I could give this place zero stars I would. After waiting for over 1.5 hours, I finally called and they refused to acknowledge that I had placed an order, even though I had a charge on my card from their store. The manager Jasmine began to get hostile after I asked her what she was going to do to make this right! She ended up blaming the problem on a computer malfunction. I will never buy from this place again! Order from Filippi's Pizza, a thousand times better!

Nick Shugon

Jan 8, 2018

Not good service as well as terrible quality pizza honeslty better if you get Costco pizza. Pizza Hut is very greasy the time it took for deilivery was ridiculous it took mass amount of time with people wanting tips when they are very late.

Paul Hill

Mar 9, 2018

Does anyone work here? The front is packed full of customers, I walked out and went to Burger King.

Yaman Arin

Apr 19, 2018

0 star..Service owfull and rude..

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Opening Hours

Mon:11 am - 11 pm

Tue:11 am - 11 pm

Wed:11 am - 11 pm

Thu:11 am - 11 pm

Sat:11 am - 12 am Today