McDonald's

It's a McDonalds and you know what the food is like. But service here is above average for McD, among the best, and very fast. Location is conveniently off freeway and architecture is interesting. If dining in, there is additional parking at back. They have a "tree" every Christmas (made of string of lights, quite tastefully done) with lighting ceremony.

04/28/18 Reasonable quality assurance this time. New guy at 2:55, didn't repeat my order at the order screen. Sebastian repeated it at the payment window. Manny did not repeat the order at the pickup window. Luckily the order was correct after we checked it, kudos to the people on the grill, they're the MVP's today. If the grill hadn't been paying attention to detail, the order would have been wrong. 2 McDoubles, no mustard 1 McDouble 1 McChicken, no mayo 1 large fry 1 large Dr.Pepper, no ice 04/19/2018 The owner personally called me today. He sounds like the kind of person you'd deffinitely want to do business with. He apologized for the lack of patience that I received yesterday and made me feel important as a customer. He made it very clear that this was important to him and that, there was no excuse for lacking customer service or quality assurance. I will deffinitely continue to recommend this McDonalds to others. I couldn't be happier with how this was handled. Thank you so much! --Resolved--04/18/2018 Alena, at the drive through, doesn't know how to repeat orders, nor is she friendly. I would recommend she re-watch the training videos for the drive through, maybe even the ones for the front of house point of sale, so she can learn how to speak to customers. Typically, an order is repeated at the order screen, then the payment window, (then the pickup window, but that wasn't her, the older guy at the window didn't repeat the order either, until I started going through the bag) Alena, did not recite the correct order and when I pointed out the errors in what was read back to me, she became short with me. This is pretty disappointing, considering all the hard working, positive people that someome would be surrounded by here. I submitted the survey and requested to be contacted. Isabelle, a manager, is fantastic. She is patient and listens to everything you have to say, before she offers a solution. I've never been happier to speak to a manager who handles things like she does. Tristan, is the man. He is always friendly, he repeats every order at the order window and at the payment window(when he's on the final window, he repeats it there too, EVERY TIME), with astounding accuracy. Incredible employee I come here at least 3x a week. I'll keep this post updated.

Fast, hot, exactly as ordered. The manager was working her butt off and doing a great job. Sunday night about 8, April 15th 2018

This McDonalds is very disorganized. The women's restroom was completely out of t.p. & the garbage was literally overflowing. In the dining area, garbage was all over the floor & overflowing there as well. The drink station was a mess, spilled drinks, lids, straws, straw wrappers, & napkins everywhere. It was very unsanitary. If you need to stop here to eat, I recommend using the drive-thru, & eating in your car 😝

Food sucks here since they remodeled months ago. My mcgriddle is always soggy. Hash browns greasy. The one on mowry or decoto never have that issue. Poor management here. Too bad because this was close to my place.