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El Pollo Loco

El Pollo Loco

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3.4 Google Review
215 N Gaffey St, Los Angeles, California, 90731, United States
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Refresh Reviews 3.4


Jan 30, 2019
It was okay, I went in for a pick up order and it wasn't even done. Only one employee named Paula was very helpful, kind and generous. She came in to her shift to help immediately. Great job on her end as for management or supervisor they were lacking in customer service. Hopefully they can get it together next time.

Dec 27, 2018
Not every store has the same quality. San Pedro had two stores. The store on Western Avenue is excellent and deserves 4 stars. The store on Gaffey is marginal. We went through the drive in window and we didn't get the order we requested. The chicken wasn't moist. Will avoid that store.

Jan 17, 2019
What a joke, no one could get the orders in our party straight! Our food sat on the prep counter for 10 minutes while they handed out drive thru orders. Food tasted good even though it was cold and screwed up.

Jan 25, 2019
The salsa that you use for the takeout is always old and a sour taste. Nasty. They serve old salsa and it taste really, really awful. After I have experienced this numerous times, I get takeout without that nasty old salsa.

Jan 12, 2019
The drive thru always takes a long time but there was a 35 minute wait for chicken last night and they were out of flour tortillas. When we do get food it's alright. much prefer the one on western.

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Fri:10 am - 11 pm Open Today
Sat:10 am - 11 pm