McDonald's

Workers could be a lot nicer. No matter what time I go to this location I always get a snippy crew member. Management needs to improve the customer relations skills of those in contact with customers

Absolutely Horrible!! Against my better judgement, I came here because my kids wanted "fries and nuggets". Went through the drive thru and the staff was fast and friendly. The woman who took my payment at the first window was friendly and engaging.... But that is where anything positive stopped. At the next window, the employee just kind of handed me a drink carrier with our drinks. No hello, or hi just handed me the drinks. He looked back at the screen with a confused look on his face. He turned and told me they were waiting on the patty to cook for my burger and asked if I would wait in the front for them to bring out my order. No big deal, usually they're out in about a minute. 11 minutes later, an employee walks out with 3 kids meals and another bag. I waive at him and said that's probably my order. He walked to 3 other cars and checked with them. he finally walks over to me and asks what I ordered. I told him 3 nugget kids meals and a quarter pounder meals. He looks at the food and walks away to another car. He comes back again and asks what I ordered. I told him again. He sets the bag down and says let me check. Obviously he couldn't retain the knowledge of what he had in his hands in the 40 foot walk outside. He proceeds to open each kids meal and rummage through them to make sure they were nuggets. He was sticking his bare hands into my kids food, touching the fries. I told him he doesn't need to stick his hand in, just open it and look. He replied, "I want to make sure." He hands me the kids meals and tells me I need to wait on my order.... so I wait another 2 minutes. A different employee walks out with a bag. She checked with 2 other vehicles before walking to my vehicle. she hands me my bag. I check it. it was my order. I asked who the manager was. She looked at me confused. I asked what the managers name was, she stood there confused and shrugged her shoulders, as if she didn't know. I asked her if she knew who she worked for? She finally mumbled a name incoherently, I asked her to send the manager out since I had 3 kids in my car and wasn't going inside. A manager came out and as expected all I heard was apology after apology, but no mention of disgusting food handling procedures. She was passing the problem off to the store manager and did not know how to handle anything. When I got home, all the food was cold due to the delay of it all, I had to throw my kids fries away due to the guy running his bare hands all over them. I WILL NEVER RETURN TO THIS LOCATION.

Dylan was the mvp today. I went thru the drive thru and they didn’t give us ketchup. I went back to park and saw him walking in, I asked him for some ketchup and he did his thing shout outs to Dylan man make this guy manager already deadass b

Don't eat at Mcds too often, but this place was cool. Has option to order without standing in line. Pretty cool.

Awful customer service, they are rude and disorganized. The food isn't any better. I know Mcdonalds isn't great anyways but they could at least try a little! Chicken sandwich overcooked with almost no sauce and burgers lacking condiments. Too cheap to put some ketchup on a burger I guess!