I frequent this place once or twice a week buying $55-70 dollars worth of food for my family; I have the same order for the most part sometimes I add dessert. I always pay extra for the sauces and whatever else and tip these guys. However, today after putting in my order and waiting... I paid and I got one tiny sauce with my food, so I said can you give me another one, he said sure and went in to order it in the kitchen then came back and charged it on the register for an order of $1.80.
They should respect themselves more than this and actually just give it. I mean it doesn't even cost then 2 cents for a bit of ranch or whatever... If my order was 5-10$ I would understand but after paying $63 dollars I think they should have a bit more common sense than to charge for something this silly.
On top of this my molten lava cake was at the bottom of the food and all the fajita sauces and oils was inside of it. Went to the trash immediately.
I will no longer frequent this restaurant. That' me saving at least 400$ a month.
Worst service ever. Though some of their staff is nice, Carl and whoever else was working today knew nothing of customer service. I believe Carl is the manager- and if he is, he's the worst one I've met.
