I dont know, feel like alot of these "positive reviews" are fake or made up by the restaurant. I think folks Really care about customer service an attention to detail an the fact that they aren't going to die from having a meal there. Its a lack of professionalism I guess. If the standard is set high then the quality of food will be where it needs to be and staff would be more receptive to customers, I'm not talking about like a google eyed 👀 painted smile look either. I'm talking about like a genuine warm "welcome to our restaurant, no we aren't going to drop your bread on the floor in the back an still give it to you." type of feel. This used to be the only Tier 3 restaurant in the area that gave "In and Out Burgers" Tier 1, some real competition. I remember it used to be PACKED Friday nights after hitting Hollywood video, or after school. Then homeless an destitute started setting up shop in the trees next to the freeway entrance, all the restaurants in the area started hiring lazy staff, across Carls Jr. now only serves sloppy food, I think the staff nowadays do more complaining than the customers.
