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Panda Express

Panda Express

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3.5 Google Review
2630 5th St, Alameda, California, 94501, United States
(510) 748-1288 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.5


Mar 28, 2018
Order number 219453, March 18, 2018; $8.47 large plate: Because I used a coupon and paid with MasterCard. On March 19, 2018 purchase from Panda appeared 3 TIMES on my statement. I called Panda on Saturday and spoke to AVA who said she would investigate and call me back. It is now Wednesday and I have called on Sunday, Monday and Tuesday and there has been NO customer service follow up. When may come and get my eggplant tofu and mixed vegetables?

Aug 4, 2017
I got to this location 15 minutes before closing. All I wanted was orange chicken and honey shrimp. Panda Express was almost out of all but 2 dishes (there was 1 or 2 pieces of protein in the other trays). It took a few minutes for me to get served, then the person serving me ran to the register, before scooping my food, to fix the order of another customer that they had messed up. She sent someone down to add more orange chicken to his already full order, nearly finishing the second to last remaining entree BEFORE I got served. I finally get helped again (by now im googling to see if anything else in Alameda is open at at 9:20pm). I ask for the scraps of the orange chicken and the scraps of the honey shrimp, which barely make 1 order. They add my rice, I pay and attempt to leave. I'm 5 steps from the door when the cashier screams at me to come back. She then opens my box to check that my order was not switched with the only other customers, HOWEVER she does this with her bare hands that were just touching money. How gross! I don't expect much from Panda, but to mess up 3 orders in 10 minutes and starve out a customer just to add extra orange chicken to another customer's order (presumably as a peace offering), then to contaminate my food with dirty hands is really low.

Dec 18, 2017
This is your typical Panda. The interior is actually very nice!

Oct 13, 2017
The food is obiously bad but it's the service and the fact that they seem to get everyone's order wrong. Low expectations and couldn't even deliver.

Oct 20, 2017
The service is good but the quantity of the food is very very little.. I really like Panda Express so I often visit it.. this was my first experience in this location and I was disappointed

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Opening Hours

Mon:10 am - 9:30 pm
Tue:10 am - 9:30 pm
Wed:10 am - 9:30 pm
Thu:10 am - 9:30 pm
Fri:10 am - 9:30 pm
Sat:10:30 am - 9:30 pm