Ohana Hawaiian BBQ

Literally disgusting. Nothing was seasoned. The chicken was like cardboard. The sauces looked and tasted like they were diluted with water to stretch a dollar. Cheap and gross, DON’T COME HERE. Go to an Ono, even if it’s a little more out the way.

Food is okay- I love the panko shrimp- and I would give them more stars, but the three times I’ve been in there the tables have been dirty and the floors look dirty, too. Also, they need to stop using styrofoam cups and take-out containers, and so much plastic, too. Even if you order-in, they serve the food in a plastic box! Really?! It’s the 21st Century- get with the program and start using compostible materials- even compostible utensils are available. No excuse, especially in the Bay Area- we all know better. Not ever going back there until they clean up their act- in the store and in the environment. You can be better.

Favorite to go place in Alameda when we're going out for a meal! Friendly staff always

Prices for Hawaiian bbq are decent. Service is good and tables are kept clean. They have a working restroom which is handicap accessible. Furniture and decor is very basic, with hard seats and a flat screen on one wall. The food never disappoints.

When I walked in the restaurant it was dead empty (0-employees, 0-customers), hummm😞. Right before approaching the counter, I was light-weight greeted by a young lady who was in the middle of something far more important than helping me (a customer). Her what appeared to be personal cellphone was held against her ear as she attempt to take my order. After I gave her my order, she then asked for me to hold on a minute while she continued the now confirmed personal phone call😦. I stood there in front of her at the counter as she attempted to pay a personal bill of some sort by phone and when it was unsuccessful she had the nerves to request for a manager or supervisor come to the phone😬. I assume she was then placed on hold, because she was now ready to take my order from the top. OK finally $29 and some change order was in. 10 minutes or less was how long she told me it would take to be ready. And in about 10 minutes, it was ready to go. As I grabbed my bag and turned to leave the young lady apologized and said, "I really needed to handle that"👀. I turned and exited the restaurant. Got home with the food😝 and it was horrible; disgusting; bbq chicken😝 was not completely cooked you could still see the red blood😝 in it when pulled apart, Katsu chicken😝 was hard as hell and dry, the steam broccoli😝 that I paid $3.00 extra😕😔 for was bland and tasted old or something. I purchased 3 of the smallest plates I have ever gotten at a Hawaiian Barbecue. They looked like they could have been for a kids meal, so disappointing! And it gets even worst than the bad customer service, horrible food.. My 5 y/o daughter had to use the restroom😕. Now this was the straw that broke the camel's back! The restroom (located in this Ohana RESTAURANT) smelt like a Porto potty and was just ass filthy, if not worse . Do the employees not know what to do during down time. CLEAN UP THE RESTAURANT INSTEAD OF PAYING PERSONAL BILLS ON YOUR MOBILE PHONE IN FRONT OF CUSTOMERS!!! Bottom line, I was utterly disgusted and totally turned off. I will not ever patronize this location again. And if review readers decide to go ahead and give them business, I really hope that my review will have made them get their sh!+ together before your visit. Thank you Google for giving us a place to review and hopefully stopping someone else from wasting their hard earned cash on dumps like this one- OHANA HAWAIIAN BBQ ALAMEDA, CA.