This Jack in the Box is pretty close to my office, so I have to go here from time to time to get lunches for the office. On three different visits when I have requested no tomatoes on the sandwiches there were still tomatoes on all three of those occasions, even after repeating "Please remember, no tomatoes" three times on one visit. When I came in with two different coupons, the cashier accepted both, but charged the second full price without telling me, because I later find out the policy is one coupon per visit and I did notice the tab was a bit high. Now today, I left the office with a coupon for the fish sandwich. At the drive-thru they tell me they don't serve it anymore and I'm essentially trapped in the que. Text my boss, he sends me a pic of another coupon from the same sheet I took the first from. Says I should ask if they accommodate us. Cashier says no. Despite driving all the way out and trapped in the drive-thru for about 15 minutes, they really did nothing alleviate the inconveniences they created. Grossly incompetent, inconsiderate and lacking in professionalism.
