ALI WAS THE RUDEST MANAGER/OWNER EVER!! I'LL NEVER TAKE MY CHILDREN TO THIS PLACE AGAIN!!! My 14 yr old daughter is performing in the parade in Rancho Bernardo today. Their school decided to eat at Round Table pizza. I had to drop them off in order to find a parking spot and a seating area for the parade because it was getting packed. When my children ordered their food they called me and told me what they ordered. I asked them why was it so much and if they told the cashier that they were part of the high school group. They said yes and that the manager got upset with them when they asked to get the same thing as the group ordered because their total was higher than what others ordered. They just wanted a refund or to change the order. He told them no because he was already making the order. The manager's name is Ali, who also happens to be the owner. My 18 yr old daughter called me and told me that he was very rude to them and kept cutting her off while she was trying to explain the situation. So I called him and he was rude to me as well. He yelled at me, cut me off, and said "you people" are not getting your money back and I'm not making anything for any of you because that's not how that works around here. I told him I would be calling corporate and that I would be coming there to speak with him in person to get our money back. He said you don't get it do you! He then said do whatever you want but you're not getting anything and hung up the phone. I called my children and told them what happened just in case he tried to say something else to them. I was walking over there when my children told me they were leaving. I should have went over there anyway to see his face, but we had to get my daughter ready for her performance. THAT WAS THE WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED! And then for him to say "you people" made me just cringe. Ali is disrespectful, rude, racist, and money hungry. DON'T EAT HERE!!
