Shanghai Family Restaurant

Service suck 😠 😠 😠 I asked to add more sauce and the waitress said no......what a terrible service. I waited for more than 15 minutes for my food. Food isn't good. 😈😈😈

I've been here twice. The first time was about 3 months ago, rushed service. I came in for a late lunch, ordered something with the "help" of the woman who took my order - she rushed me into getting some chicken dish - it didn't look or taste anything like it, and the experience was bad. Today I went back after comparing reviews between this place and other Chinese restaurants in the same "Cupertino Village" strip-mall: 3.9 out of 49 reviews compared to my favorite "Apple Green Bistro"s 4.0 in 57 reviews? I had to try again - and so went there for an early lunch - at 11:15am. Never going back again. Why? 1. The lunch menu is underwhelming! The 9.95 section has only one or two meat dishes - everything else is meatless (read: cheap). The 10.95 section featured boring items - almost none of the good dishes from the main menu. 2. I ordered shredded pork with tofu - it was awful. Just no real flavor, just looked like something came out of a can and got heated. 3. Service was poor. I didn't get my soup - I had to call the waitress and ask for it. 4. The restaurant had just one other occupied table from the time I walked in to when I left. My experience suggests why. In summation - I can't believe this place is ranked so high (compare to some other places here, like Nutrition (3.5 of 55 reviews) and Joy Luck Palace (3.4 of 133) - which is great places for the quality of food. I've been to Nutrition for lunch, and the food is great and it's only $10 for lunch (why is is ranked $$ by Google? And best place, hands down is Apple Green Bistro, because of excellent menu, great tasting food (they are the only place I found that has lamb), and very good service. I've been there about 5 or 6 times so far.

I ordered lunch special they took 40 minuted to serve. They should told me if there is problem with kitchen or staffs. I'll not go there again.

Good shengjienbao and xiaolongbao. Overpriced soup (tomato egg) and veg (cabbage). Super rushed service and then a long wait for the shengjienbao.

Foods are delicious. Good Service. Definitely will come back.