MOD Pizza

Update: After posting my review below and emailing the corporate office, I was contacted by, Kim, the General Manager for the Forest Trace location. Kim was very apologetic for what had happened during my first visit and wanted to make things right. She invited me to revisit the location. I brought my family in for their first visit to MOD Pizza and was willing to pay for their meals and just expected to have my meal comped. Well, Kim was on the register during my visit and took care of everything including our pizzas, drinks, and dessert! I totally wasn't expecting that! We enjoyed our meals tremendously and now have a new place to frequent! Thanks again Kim from MOD Pizza! First Visit/Last Visit - Where do I begin? Wanted to try MOD Pizza for the first time, so I traveled in the snow showers to visit the Forest Trace location on a Wednesday night. (Wishing I would have gone to my usual place up the road instead). Upon walking in, I wasn't welcomed, nor was I asked if this was my first visit to MOD. I figured out what I wanted and a young male employee prepared my pizza. He then placed my pizza on the middle counter where it just sat and sat until finally someone realized it was sitting there. I paid and said "for here." I then went to find a seat, which was most difficult as the floors were filthy and the tables weren't much better. I'm not sure if the place had been cleaned all day (or in awhile for that matter). After finally settling at a table, I watched in horror things that made me wish I had not already ordered and paid. A female employee was drinking a personal drink in the food prep area (she was actually the second employee during my visit drinking a personal drink). Now, I've watched enough Kitchen Nightmares to know that is a no-no. This same employee then touched the raw pizza dough trays without gloves (or without washing her hands for that matter) moving the trays to another rack. Also, the music was blaring and the employees were horsing around doing all sorts of immature things. They were tossing around a "cleaning" cloth, and a male employee was going around slapping his hands at one of the female employees. Instead of messing around, the 6-7 employees in the food prep area should have been cleaning the lobby! After all this, I went back to the cashier and said I'll have my pizza to go, instead. I just couldn't stand staying there. I took my pizza home to consume it there instead. It looked great, but was salty as heck. Wanted to take a blood pressure pill after only eating half of it. All in all, the price was great and the pizza "looked good," but the shenanigans of the employees and the saltiness of the pizza were too much to overcome my first impression of MOD Pizza Forest Trace!

I can't rave enough about these guys, easily my favorite restaurant with my favorite food. You can experiment and try different pizzas, or get something classic, or create a pie just perfect for you. Service here is top of the line, everybody's super friendly and ready with a smile; my only complaint is that they finish your pizza so fast there's no time to chat them up.

The pizza here is okay but the price is very affordable. It would be nice if the gluten free crust was made fresh rather than frozen which comes out burnt and tastes like card board.

Love how you can get whatever you want on your pizza for one price. It's a great place for Vegans too, they have so many veggies and non dairy cheese! Best part that it is wood fired!

We stopped in after church and were pleased with the quality, freshness, and selection of ingredients. Our pizzas were delicious, and everyone of the employees were friendly and helpful. We enjoyed having our individual pizzas made just the way we wanted. We have been back a couple of times, and everything was as pleasant as the first visit. If I have a "complaint", it is that the atmosphere is a little noisy - but the pizza is worth it.