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Chili's Grill & Bar

Chili's Grill & Bar

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4.1 Google Review
98-130 Pali Momi St, Aiea, Hawaii, 96701, United States
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Google Reviews

Refresh Reviews 4.1


May 20, 2018
If I could give this place 10 stars then it wouldn't be enough! This was the greatest experience we've had eating out in a long time. It started from the moment we walked through the door with the welcome we received. We were seated quickly and accommodated for my husbands wheelchair with no trouble or complaint. But, when we met our waiter, Jin, we were blown away! I have food allergies, and he was so helpful and never treated my questions like I was bothering him. He showed us the allergen info on the kiosk and even double checked with the manager to make sure what I ordered would be safe for me to have. He never let our drinks get empty, and even tho the place was full and busy, he treated each table as if they were the only ones that existed. I've never felt more safe and relaxed to sit and enjoy a meal knowing that I would not be extremely sick afterwards. And when we left, they opened the door for us and just further made the experience good. I will definitely be visiting this location more frequently when in town. These guys know their menu, and they treat you like family!

Mar 8, 2018
-Greeted right away -Waited less than 5 minutes for my drink order -Food came out fresh, hot, and fast!!! -Refilled our drinks promptly -Brought us extra napkins without us asking The staff is great. The place is clean. Even when it’s busy, the service is great. I love dining here because service is always exceptional and my food is always delicious. If I don’t like something, they do everything in their power to fix it!!

Apr 7, 2018
Food Allergies keeps me from eating out so it was so awesome to be able to walk in with zero waiting time for lunch and be able to get full with my taste buds having a party. I ordered a chicken fajita cuz the meat was not already pre-seasoned. Chris was our waiter and when he didn't know the answer he got his manager Ron. Ron came to me personally and found out exactly what my needs were. Wonderful place!!! If you're going to go here, I'd definitely ask for Chris by name.

Dec 9, 2017
We went here for dinner tonight and from the moment we walked in the door things seemed to go not quite right. It took a little bit to be seated which we understand in terms of not double or triple seating a server and Making Waves in the kitchen which hurts everybody. But then it took a little bit for us to be greeted and get some Waters. The timing of a few things were off and the server made an assumption about sending out a kid meal before the main meal that we weren't Desiring. We talked to management and explained all of our concerns and are ultimately giving a 4 star review because when management originally proposed a solution it was a we'll take care of the appetizer solution. It was fine for us and we were just going to move forward even though we weren't happy with the meal. Then the server came back and mentioned that the manager had decided to take care of the appetizer and the kids meal. And if we wanted a dessert she would give us to us for free. When the manager stopped by the table we mentioned that we weren't feeling a dessert that we were just ready to leave and that we wanted to check. Well just a minute or so past and the manager came back with the dessert all packaged and ready to go home and told us that the meal had been taken care of. Leaving here previously it had excellent service and excellent food and while tonight was definitely not top service or food the solution was top-notch.

Apr 21, 2018
We enjoy this chili’s. We’ve never had bad service and it is always fresh and fast. Great for families.

INDUSTRY BLOGS

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm

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