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The Original Pancake House

The Original Pancake House

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3.7 Google Review
106 S Northwest Hwy, Park Ridge, Illinois, 60068, United States
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Refresh Reviews 3.7


May 13, 2018
UPDATE (Mother’s Day 2018): last week was disappointing enough, but today was just as bad. Decided we would get grandma an apple pancake today for Mother’s Day. Made sure to get there early. Ordered at 7:40am in person since we couldn’t order over the phone last Sunday because they were “too busy”. Well, we waited 40 minutes before we got our food and in that time several people walked in picking up phone orders and dining in. I had to go up and ask about my order and it turned out it was sitting in a bag the whole time. Why wouldn’t you come up and give it to us? Apparently they have a very failed system because since we paid when we ordered, they never put a ticket on the bag or something. It didn’t even make sense, but whatever “system” they have, is as organized as a bowl of noodles. 05/05/18: Called in an order for pick up today, Sunday morning, to bring apple pancake (family favorite) to my grandmother who is in nursing home and cannot dine out anymore and they said they don’t take orders over the phone for that when they’re busy?!? Fine, then lose our business. Makes very little sense considering if you’re busy wouldn’t you not want people waiting in your restaurant if they went and placed their order to go in person? So in other words, you’d rather not take an order at all than serve your customers because you’re “too busy”. I’ve never heard of such a thing at any REAL restaurant. Very disappointing and I’m not very likely to return anymore because of this BS experience. Get it together!

May 1, 2018
Love the food especially the apple pan cake but I guess my food server was having a bad day. My son was inquiring about another pancake but he did not get a well informed and enthusiastic answer. I forgot to get the sweet potato fries too but if I was only informed during the order then I should have been more happier. I didn't give a nice tip cos of a lousy service. That's what tips are for.

Apr 29, 2018
The bacon and sausage patties were great and so were my breakfast potatoes. The staff were very pleasant and attentive. This pancake house is a nice place to take the family. 🤗🌺🌸

May 5, 2018
Carlos is the best server of all time! He treats my daughter like family and knows order when we walk into the door. Will be a life time customer.

May 18, 2018
Food is good, but they're pretty expensive. They were also crowded on a weekday late morning, and service was rushed.

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Opening Hours

Mon:7 am - 2 pm
Tue:7 am - 2 pm
Wed:7 am - 2 pm
Thu:7 am - 2 pm
Fri:7 am - 3 pm
Sat:7 am - 3 pm Today

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