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Thien Hong Restaurant

Thien Hong Restaurant

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3.7 Google Review
6749 NE Sandy Blvd, Portland, Oregon, 97213, United States
(503) 281-1247
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Google Reviews

Refresh Reviews 3.7


May 14, 2018
Wiil not return. I paid for my meal in full. the experience was sub par. I paid for my meal. the server asked why no tip. I said the food was not very good. Why would a server feel emboldened to ask a customer that question? Ironically, the next business day I learned bank account reflected an additional charge (tip) without my permission. to add insult to injury my guest left a cash tip on the table. I reported to my bank not to honor this indiscretion. Bad taste. This is why I dine only in certain level restaurants. Bad taste, and will not visit your establishment again, and discourage others I know.

May 14, 2018
We've been coming here for the past decade because of the food. THERE IS NO CUSTOMER SERVICE IN THIS RESTAURANT. WE HAVE NOT EXPECTED IT FOR LONG TIME. BUT IT'S GETTING WORSE AND TOO OLD TO DEAL WITH. I THINK WE WILL TAKE A BREAK FROM THIS PLACE FOR HOWEVER LONG IT WILL TAKE FOR THIS RESTAURANT LEARN AND PROVIDE CUSTOMER SERVICE. TO MAKE MATTERS WORSE, THEY HAVE THE NERVE TO ASK FOR TIPS.

Feb 16, 2018
Truly wonderful food at very reasonable prices. The rice is fragrant and a very good consistency. I have been to many chinese restaurants, but I love Tien Hong the best. Service is adequate - no, they don't interrupt your dinner every three minutes to see how you are. They are very busy with a lot of repeat clientele. They were clean and honest with us. Can't wait to go back again. I noticed several haters try to get you to go to their I own places. Tactless and transparent.

Apr 29, 2018
Food is delicious, would always love to come back! But this restaurant has a really really poor customer services! & who tf chase after their customers & ask for tips?! Smfh

Apr 9, 2018
Food here was good, but there was no customer service what so ever. I took my mom here for her birthday because she loves there food, but at the end of our meal when we went up to pay the man told us to tip him $5! Isin't optional to tip someone? Especislly if you had bad service? We told the man we were going to leave cash on the table becsuse we felt intimidated and as soon as we pulled out the cash and set it in on the table he comes by and snatches it from our hands and left. We sure felt uncomfortable and will not be coming back!

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Opening Hours

Tue:11 am - 11 pm
Wed:11 am - 11 pm Open Today
Thu:11 am - 11 pm
Sat:11 am - 12 am