We ordered online via Grub hub. Everything in our order was wrong. I ordered for three people and each of us had a meal that was wrong. The teriyaki burger had no drink and no sauce. The mushroom burger didn't have cheese and came with only 5 onion rings. The last burger was meant to substitute the cheese for blue cheese. Instead it had no cheese. It came with a salad that had blue cheese (not ordered) and no dressing (ordered). The only part of this meal that came through correctly was the fries with the teriyaki burger and even that didn't come with condiments. we didn't even get a fork with the salad. This is the worst experience I've had with Ordering from Red Robins in this way. We order fairly regularly, normally the sauce is forgotten or the plastic ware. That happens and it's whatever but there was nothing done right in this meal. There's not a single thing in this meal that I couldn't find something wrong with. After complaining and explaining how awful this experience was the restaurant would only refund us $16. The total we owed including tax, delivery, and tip, was $54.88. To top it off they over charged our card and charged us $64. Grub hub refunded us our $7 tip thankfully. I've never had a worse experience from a restaurant. I've never felt so taken advantage of by a place. I would never go back or order from this Red Robins again. You could not pay me to. I promise you it is worth the extra 10 min drive to go to either of the two other ones right over the river in Vancouver.
