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CHUY'S

CHUY'S

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4.1 Google Review
3525 East Sam Houston Pkwy S, Pasadena, Texas, 77505, United States
(281) 998-0400 www.chuys.com
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Google Reviews

Refresh Reviews 4.1


Apr 14, 2018
My first time here was awesome. Waiter was friendly, quick and made sure we were always fine, the food was amazing. Our second time was bad. Our order was wrong after we had waited way too long. You could hear and see managers yelling at the employees very loudly and unprofessionally. They were prompt in fixing our order and our waiter was nice but we had to take our food to go since we waited too long.

Apr 3, 2018
WOW what a MENU! LOVE THIS PLACE! FOOD WAS EXCELLENT AND SERVICE WAS TOP NOTCH. OH AND THE LOCATION IN PASADENA IS SO EASY , YOU CAN SEE IT FROM BELTWAY 8 I LOVE THIS NEW CONCEPT WITH MULTI-CHOICE RESTAURANTS ALL LINED UP ! EASY PARKING.....WHATS NOT TO LOVE

May 20, 2018
Had to go with Ol Faithful, tacos al carbon with chicken fajita, Mexican style rice and beans. If a restaurant can't get that right then may the restaurant Gods have mercy on their souls. My opinion: The food was great and the fresh flour tortillas were a bit thin but really good. The staff was very polite and the place was clean. The margaritas were good and I like the fresh lime & simple syrup instead of sweet & sour. Great taste. 4 stars for a busy Sunday.

Apr 24, 2018
Food and service were great! Chips and creamy jalapeno sauce are always good. I had questions about some menu items and my server, Shannon ("Shay"), even brought out several of the sauces for me to try. I ended up with the chicken enchiladas with the deluxe tomatillo sauce. The orders were yummy, accurate, and quick. There's about all I ask for.

Apr 24, 2018
First time at this location away from Austin. The one by our house in Austin is solid - from food quality, decor, to staffing – we have been going to for the past 5 years. This location in Pasadena needs help. Ordered the enchiladas which came out mildly warm, very dry, rice was clumpy, but the charo beans were very good. Same went for all 7 of us in the group - issues with the temp of the food to only 10% of the entry being an A+. Our hostess was new (she made that point clear at every turn). She was not ready to handle 3-4 tables. Wait to get food was 30 min from order to serve. I had to pick up everyone's menu and drop it off at the front, had to get up and hunt her down to get the check, same with boxes to go. She was trying but the manager should have been more aware of her ability and assignments. Made her look bad but this was on leadership for lack of awareness.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 10 pm
Sat:11 am - 11 pm