Wendy's - Restaurant - Spring, TX - VerView
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Wendy's

Wendy's

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3.2 Google Review
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1481 Spring Cypress Rd, Spring, Texas, 77373, United States
(832) 509-5424 www.wendys.com/?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
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Google Reviews

Refresh Reviews 3.2
Apr 8, 2018
Just left here. We ordered our food and got our drinks. My name was called. We got food right away. Went to the table and our fries were cold. I took those up to get fresh hot fries. The cook was very sweet. The cashier gave me the evil look. I went back to table and my son said we didn't get all of our chicken nuggets. I went up to ask for them. The cashier said they aren't done yet rudely. I said I Know we didn't get our chicken nuggets. As she was taking another order and she said you Know people like that to the customer about me.. I said people like me? She said yes you were already up here complaining. I said oh so I'm supposed to eat cold greasy french fries and not receive all of my food. She kept arguing with me. The other employees were very helpful and sweet. Emily the order taker should not work in customer service. I worked in the food business as a manager for over 15 years and if that was my employee I would have fired her on the spot. You do not argue about giving the customer fresh, hot and all of the correct food.
May 19, 2018
Today I give them a two. They weren't busy and took their time getting frostys. I mean if you're running a special in something,how are you going to wait till the last one is gone to change it out ?Not a Total employee error, the manager should be on top of it. Tomorrow if I go the ratings could be better ☺
May 12, 2018
Horrible food. I ordered the Home style Chicken sandwich and it was cold and way overcooked. Sent it back only to have it replaced with one that was warm and seriously overcooked. We are talking 1/2 way to jerky dry. The fries were also old and cold. My husband ordered a burger and his was maybe OK. I left hungry. Since this was our 2nd try here with bad results I felt that 1 star was justified. I won't return.
Mar 25, 2018
This location has really went down hill the last couple of weeks, they have a totally new crew that really haven't got the handle on what they are doing, Forks for chili through the drive through, unfamiliar with the menu, and slow.I was eating here 4 times a week.. Plan on waiting a while for your order. On the plus side they still have two of the new style touchscreen soda fountains.. . update as of 3-17-18 they tell me they close now at 10pm.. The location on sawdust seems to be better..
May 10, 2018
Fries were cold!!! Sweet tea tastes like it hasn't been changed since the morning shift... Wish you could give them less than one star. Very disappointing.

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm Open Today