Get to the top of the directory by claiming your business!
Roy's Restaurant

Roy's Restaurant

Claim Business
4.3 Google Review
2840 Dallas Pkwy, Plano, Texas, 75093, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 4.3


May 14, 2018
Have enjoyed dining here in the past, but their management had ZERO preparations for Mother's Day. Over 90 minutes from the time we set our reservation until we received our food. 3 of the 6 plates were warned with, the plate is hot (ie, this is code for your food has been sitting for some time). 2 of the fish plates were dried out because of this. Manager came by and did not apologize, but offered a $30 gift card good through mid June. Not worth the effort. I can go to many equally good dining establishments where they will pay to staff their kitchen and wait staff accordingly.

May 11, 2018
Although the food was great and the customer service was fine, I am giving a low rate due to errors on my bill and what I was initially charged on my credit card. My bill was wrong my friends item was added on my bill so she said she would just leave my tip due to me paying for her item so I did. I related this to my waiter, checked my credit card statement and was charged a 20% tip. I specifically said my friend was leaving my tip due to paying for her item. That was so wrong! I’m so dissipated! Not something I would expect for such a high end restaurant. My advice check your bill and your credit card statements.

May 13, 2018
Hugely disappointing. Used to eat here a few years ago and loved it. Today, Mother’s Day, they were running an hour late and slow, didn’t have any bread available to stave off the hunger. Prime rib and short ribs had sat at the pass for way too long and dried out and luke warm. Coffee custard wasn’t set. Waitress was constantly apologising for the delays. set. All in all the kitchen let them down on speed and quality and the management had no control over the customer experience. Finally got the check at 4:00 pm - so disappointing.

May 7, 2018
Emily was an AWESOME server!!! Very knowledgeable and accommodating! It was our first time here and we loved it. Everyone was very nice!

Mar 6, 2018
I really appreciate the customer service we received last week at this hotel. We requested for a 2 nights reservations three days before our visit and they were faithful to our request. Will definitely come back again.

INDUSTRY BLOGS

Passive Income Properties in Costa Rica

Costa Rica has become one of the most attractive destinations in the world for generating passive income through real estate.

Kindred Consulting C.R.

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:5 pm - 10 pm
Tue:5 pm - 10 pm
Wed:5 pm - 10 pm
Thu:5 pm - 10 pm Today
Fri:5 pm - 11 pm
Sat:11 am - 11 pm