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Chipotle Mexican Grill

Chipotle Mexican Grill

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4.2 Google Review
13546 Beach Blvd, Jacksonville, Florida, 32224, United States
(904) 992-4255 www.chipotle.com
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Google Reviews

Refresh Reviews 4.2


Apr 24, 2018
Disregard the review from Reba Davis, below. I was standing behind her in line, and she was highly rude to the little girl preparing the food because the little girl said she had extra meat, at which point, Reba, a woman much older than her, started Being highly disrespectful to the young girl because they were going to charge for the extra meat. Stealing is stealing! The girl was just doing her job. Reba was so busy yelling at her that she didn’t even notice my friend who was with me, which is a mutual acquaintance of Reba. I truly hope she does not lose her job over this lady. I felt so bad for her; she was being bullied all because Reba didn’t want to pay for food that she requested. Further, the manager didn’t give Reba the meal for free because she knew Reba was in the wrong. The manager is always very friendly to me and to anyone else who is served there. The manager rightfully did not allow her employee to be bullied and that was the right thing to do. I hope that the manager does not put up with people like this. She should have thrown Reba out. We were so upset that she acted this way. This is the first time I have ever heard a customer yelling at anyone in such a manner. What a shame! Calling Corporate?! Please don’t forget to inform them that it all started because you didn’t want to pay for your food. I see this everywhere. People are always trying to get something for free. I have to say that this location is one of the best. They make your food exactly how you want it. Other Chipotle locations just toss everything together. The cheese is never watery, though I’d like it to be more cheesy but that is a chipotle thing and not specific to this location. I love the chips. The food here is always better than the others. I am a frequent flyer. It is always clean, the people who work here are always friendly. They already know what I would like to order the moment I walk in. Just some of the reasons why I will always return to this location specifically. Keep up the good work!

Apr 2, 2018
Came in around 9:15pm, food wasn't ready. Chicken wasn't ready nor any veggies. Was asked to wait, said okay. My burrito was pushed to the side with just rice on it. While waiting, a line formed and the chicken was finished. They threw my burrito in the garbage, figured, okay, I'll just get a fresh warm one, they continued with the line and didn't bother to serve me while waiting clearly being seen. Was in the store for about 12-15mins, left. Assuming they panicked at the line and pushed me away, poor service. Would recommend this store to keep a closer eye on when their food runs low to prepare properly.

Jan 14, 2018
Chipotle is great. The queso account use some work but still acceptable. I think the minimalist approach to good food with some menu options really works for them. As a consumer I am weary that Chipotle is always in the news for food safety but I have never had an issue.

Feb 2, 2018
Food is fresh, flavorful and comes as a large serving!! The burritos are HUGE. The employees are friendly and the line always moves along quickly. Very clean and great locating. Highly recommend!!!

Apr 10, 2018
Fresh and great staff -- friendly. Line was long but they moved so fast it was painless!

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Opening Hours

Mon:10:45 am - 10 pm
Tue:10:45 am - 10 pm
Wed:10:45 am - 10 pm
Thu:10:45 am - 10 pm
Fri:10:45 am - 10 pm Open Today
Sat:10:45 am - 10 pm