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Vino's Pizza Grill

Vino's Pizza Grill

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2.6 Google Review
9910 Old Baymeadows Rd #1, Jacksonville, Florida, 32256, United States
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Google Reviews

Refresh Reviews 2.6


Feb 1, 2018
I had dinner here tonight. Really nice place. At first I didn't want to go because of all the negative reviews but I decided to try and I don't regret it. We had a coupon and we didn't have any problems. Chicken wings were super crispy and pizza was delicious. Customer service was excellent! I definitely recommend this place to everyone and I certainly will be back as well.

Feb 4, 2018
STOP! DON'T ORDER! Food is so-so... but not worth their RUDE attitude. Our department at our office orders about once a week from them, at least 2x per month. We order because food is decent and they deliver. However, be warned! When they mess up an order, they are RUDE and repeated they were busy and didn't have time for this. We ordered 4 meals. They delivered 3. Driver called after a few minutes and said it's being made and I'll bring it right back. After 30 more minutes I called to ask where it is. The guy answering was rude and didn't even LISTEN. Didn't even offer a sincere apology or something to ease my frustration... a free dessert or credit towards a future order. Just either refund for that sub (and not get it!) or it'll get to you when it gets to you. Then it took an hour for missing item to come and it didn't come with fries like ordered. I tried to call back (calmly) to at least request a refund for just the sub, feeling that would be fair and he was even more rude than before. Now it's my fault. I ordered asking for a side of fries but the app didn't charge me, I said they could have called or charged me and the app would have billed me additional. No, we don't have time for that. He didn't have time to please a customer. I've told ALL my department to stop ordering from there and I encourage all of you to stop as well. The driver apologized which was appreciated. **RESPONSE TO JEREMY** Jeremy, they didn't "come across rude", they WERE "RUDE"... I calmly advised I was requesting a $7 refund to make this right and that was his reaction.... My team and I will no longer order from Vino's and I will continue to tell others about this disrespectful company.

Mar 27, 2018
Visiting from Atl for the weekend. I'm from Newark, NJ and a taste for some Italian pizza so I googled this place which was pretty good. Even tho others had negative experiences here but it definitely wasn't the case with us. We enjoyed our slices at our hotel and went right on to sleep. Definitely will come here again...

Jan 11, 2018
Just tried this place out of the blue! I'm from Chicago so I've been trying to find a decent pizza place in Florida. My expectations were pretty hi. Their food is really good. I got delivery and it was fast, good was hot and Chris was very nice! Excited that I found this place :)

Apr 8, 2018
Pizza was horrible. It has no taste. It honestly is the worst. Don't waste your money.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Fri:11 am - 12 am Today
Sat:11 am - 12 am