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El Puerto Restaurant & Grill

El Puerto Restaurant & Grill

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4.3 Google Review
1623 E 5th Ave, Tampa, Florida, 33605, United States
(813) 248-8222 www.elpuertoybor.com
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Google Reviews

Refresh Reviews 4.3


Mar 10, 2018
This place was amazing!! My (Brazilian) girlfriend and I love South American food so whenever we get a chance we try different restaurants, and this tops the list. The meat was cooked perfectly through with a juicy savory taste. As simple as rice and beans are they were also cooked to perfection. The restaurant was busy so the food did take some time to get to us but the bread and sangria (also amazing) kept us occupied. Overall love this place and we are coming back the next time we are in Tampa.

Apr 26, 2018
Awesome food. First time there, lunch was busy so I knew it would be good. Large portions. Service was ok. Took longer than I thought and servers were barely personable but maybe it's because they were just so busy. I will definitely go back.

Mar 27, 2018
Nice joint! Clean, neat, home feel, lots of Latin American staples, good amount of selection of food and drinks. Food quality was good, presentation was nice, staff was very friendly... curious to try more of their food options. Portions are great and close to other entertainment.

Feb 15, 2018
To start off, I like to go with the positive things, which is... that your cook is awesome and the food was great, nice portion and great taste. However I do not understand how you get so many bad reviews about your service and do not work to improve this, I work in the customer service world and this is #1 for your business to stay successful. You have to have people person WORKING HERE that friendly just comes natural, also that have pride about what they are doing, which in your restaurant there is a huge lack of this huge skill. You don't want to have a 1 time customer, you want to have them come in, and leave with a great impression overall not ONLY about good taste but also about the great service...That is what separates apart GREAT PLACES. A combination of both. This is just a constructive criticism, hope to come back and see that you do actually care about the reviews your CUSTOMERS provide..

May 12, 2018
Tried to make me pay for food that I changed over the phone within 5 minutes of ordering and said there was nothing they could do until I told them I wouldn’t pay at all and magically everything was fine. Bad customer service not sure of the quality so upset wrote the review before I received the food. Just know they are scammers!

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Opening Hours

Mon:11 am - 3 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Sat:11 am - 12 am

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