Pizza Nova Express - W 43rd St

THE ONLY PLACE MY FAMILY ORDERS PIZZA FROM..GREAT FOOD, GREAT PEOPLE, EXCELLWNT CUSTOMER SERVICE

Ordered pizzas a day before for a classroom Christmas party. Called again an hour before delivery time to confirm and pay. Paid. Pizzas didn't show on time, I called. They couldn't guarantee my pizzas would arrive before the end of the school day. They were rude on the phone and wouldn't let me talk to who was in charge. The woman on the phone called me baby. My students didn't have lunch because I told them there would be pizza to eat. I had to call Jimmy John's to feed them instead. Awful experience. Never will order from pizza nova again.

Usually very satisfied but this morning i called to order my pizza in the morning like i usually do and the guy answers the phone after the third time i called and tells me they not open til 11. So i asked y because online says 10am and i ususally order that early anyways but he was so rude. He hung up the phone on me even when i asked for the manager. They open they store whenever they want. If they are going to do that then, then y post online when they at 10am? They need ON TIME workers in the morning.

Reasonable prices great food tons of menu options... Great location👍

This was my second time here in 10 years, the first time the customer service was bad but the slice of pizza was okay. I have been driving past this place every since. Tonight I was hungry and going past again, I thought I would give them another try, it's been a long time what the heck! I purchased the 5 hot wings, 2 slices of cheese pizza and ravioli. I figured I would taste what I like to see what I would purchase in the future. The pizza looked like it had been there for a while, I asked the cashier how long and she said she didn't know but it was cheese so I got it. The pizza tasted like cardboard, the hot wings were over cooked and dried out the ravioli which I asked the girl what was on the inside, told me nothing was on the inside it was just pasta. I knew that wasn't correct, but that you could have mozzarella baked on top so I said okay but I didn't want any meat. There was 5 ravioli with ricotta inside that looked to be just thrown in the sauce, there wasn't any mozzarella baked on top. It all looked like garbage, I paid about 20 hard earned dollars for some garbage because that's were it all went. I didn't have to stop and give Pizza Nova my money. I could have gone anywhere, at least, provide me with the fresh edible appetizing product you claim to sell and I believe to be purchasing. Why do I have to find out when I get home, and you are now closed, that I gave you good money for a product that wasn't any good. This is how I personally feel, good, bad, or indifferent treat people the way you want to be treated, don't SELL me something you wouldn't eat yourself, I'm not asking you for anything for free, I am paying you. Black and Brown people need to realize we are the same people and stop hating, mistreating and taking advantage of one another. I wont be returning.