Chick-fil-A - Restaurant - Fort Wayne, IN - VerView
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Chick-fil-A

Chick-fil-A

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4.7 Google Review
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1725 Apple Glen Blvd, Fort Wayne, Indiana, 46804, United States
(260) 436-8203 www.chick-fil-a.com/jeffersonpointe
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Google Reviews

Refresh Reviews 4.7
May 21, 2018
I'll be totally honest with you... My nuggets were cold. My cookie was hard as a rock. The ice cubes in my lemonade had black specks inside somehow. Lastly, my waffle fries were old... BUT! The one special thing that turned this visit around for me was a young man by the name of RYAN who provided my son and I with excellent, I mean EXCELLENT customer service!!! I have never been treated so well by anyone in the restaurant industry. He was clearly just a genuine guy who really valued making sure we knew how special we were to him. Well, I guess he treated all the other customers the same, but the point is that he still made me feel special - and that's what counts! He fixed all the issues with my food, plus he was really friendly and patient with my son who was misbehaving most of the time. I can't express my gratitude toward this man enough. He was so sweet. This was the first time I got bad food from any Chick-fil-a ever, and was the first time I left a store not thinking about the food (and how good it was)... Instead I left thinking about Ryan and how awesome he is. Truly amazing that real and special people like him exist in the world today. Thanks Ryan! You really made my day! They'd better keep you forever. You changed my whole experience. Seriously, because I normally don't play about my food! I was about to leave the worst review on the receipt survey... Just saying!
May 14, 2018
This most recent trip, like all over the years, had quick and friendly service with delicious food. The quick service came as somewhat of a surprise since we came when it was quite busy... So they must have the right team put together for the lunch rush. The chicken sandwich had great flavor throughout the breading and chicken. The waffle fries were fresh and crispy.
May 17, 2018
Good food, during busy hours you can expect a wait. They try their best to keep up
Apr 27, 2018
Best chicken around no question only problem costing them 2 stars is they screw up my special order every single time even after coaching. Mcd and bk are embarrassing themselves with what they call chicken nuggets/strips, not even in same universe as CF
Feb 21, 2018
Workers very polite and helpful! Play place has a nice little part for three and under in addition to the bigger kids' part. That is really nice and I find many places lacking in that department.

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Opening Hours

Mon:10:30 am - 6 pm
Tue:6:30 am - 10 pm
Wed:6:30 am - 10 pm
Thu:6:30 am - 10 pm Open Today
Fri:6:30 am - 10 pm
Sat:6:30 am - 10 pm