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LongHorn Steakhouse

LongHorn Steakhouse

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4.3 Google Review
1696 NW Chipman Rd, Lee's Summit, Missouri, 64081, United States
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Google Reviews

Refresh Reviews 4.3


Apr 19, 2018
If there was a way to leave less than a star I would. What a crappy experience for my birthday dinner. We arrived at 7 on a Thursday evening. There was no wait and it wasn't very busy. We ordered our food. 30 minutes later the salad arrived. We had to ask the manager to refill our tea glasses, and he didn't even say sorry. When another 40 minutes passed with no food we started to get upset. People who were seated after us we're served, ate and left and we still didn't even have our food. We asked our server about our food more than once. The last report she gave us was that there was a to go order ahead of ours and then we were next. We asked the manager and he is the one who brought it out He didn't even stick around long enough to see if they we're cooked right. When the food finally arrived I immediately asked for the check. My bill was over $70. They offered to comp nothing for the huge waste of time. I asked for boxes cause neither of us wanted to be there another second longer. The manager came over and offered about half an apology. He then gave me a coupon for a free appetizer on my "next visit". What a joke!! You fix this visit before you expect that I'm coming back, which I'm not. We left the coupons on the table. Don't waste your time eating here!! And btw, my steak was not cooked correctly. Thanks for ruining my evening.

Apr 7, 2018
Great food, friendly service, awesome atmosphere. You can't go wrong with this place! Kyle B is a great server and even surprised my fiancee and I with a 3rd year anniversary dessert for free!

Jan 22, 2018
Wife and I went there for restaurant week. It was great, the food, the service and it was nice to see a manager out on the guest floor helping his staff and greeting guests. They were very busy 5:30 PM on 1.12.18 and the staff was calm and collect working together. It was awesome! Stuffed Mushrooms, Filet with sweet potato and the chocolate stampede. = DELICIOUS! We will be back there. .

May 9, 2018
Good presentation of food but waitresses make you feel unwelcomed if uncommon... If I decide to ever order here again it would be to go. Management needs to hire unbiased staff maybe busn could boost...

May 1, 2018
Yeah, it's ok. I've had good and bad meals there. Good and bad service. I think like most chain restaurants if you're not in a hurry and you know what they're good at making you'll enjoy it.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm Today
Fri:11 am - 11 pm
Sat:11 am - 11 pm