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McDonald's

McDonald's

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3.5 Google Review
91-18 Beach Channel Dr, Queens, New York, 11693, United States
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Google Reviews

Refresh Reviews 3.5


May 19, 2018
My experience was good here before... But recently their employees that wasn't there the last time I visited just doesn't provide the same quality of customer service I experienced before. I had iced coffee last time I went their and it tasted like water.... So I asked for another one and the employee(some big dude who acts like a tough guy, I think his name is Tony) who took care of it just gave me the same exact cup with extra milk with it. Don't hope for quality customer service on this restaurant.

Apr 30, 2018
Always slow. Iced coffee always taste like sweet milk... With no coffee. Gets orders wrong almost all the time.

Apr 7, 2018
Food fresh. I always drive through though so never been inside. Can't give 5 stars without dining in.

May 26, 2018
Horrible horrible speed and the time and which customers receive their foods is unacceptable and unreal I know sometimes things happens but their employees and management including shows no sense of ugency towards getting customers out in a timely fashion people literally wait periods of 20 mins regularly in this store I don’t know how they are allowed to get away with this but I think a change should be made and fast it’s not fair to people and the Community.Theres employees listening to music in their ears and I witnessed employees eating on the clock and just a host of others thing I seen it doesn’t makes sense . I did an Uber order and waiting 30 mins and the attitude of he managers are very rude when you inquire about your orders after long wait times

Apr 9, 2018
I know fast food has a BAD stigma when it comes to customer service but MONIQUE rocks! She has the best customer service there. I was happy to see her back at the drive through window.

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